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Managing Multicultural Teams_Christine Jurzenski

Christine Jurzenski
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Christine Jurzenski

on 20 March 2014

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Transcript of Managing Multicultural Teams_Christine Jurzenski

Managing Multicultural Teams
Christine Jurzenski
Homogenous Teams
"The productivity of a group depends on its task, its available resources and its process."
"
"
Domestic Firms
Multi-Domestic Firms
Multi-National Firms
Global Firms
Global Cross Cultural Interaction
Token Teams
Bicultural Teams
Multicultural Teams
creativity
concentration
understanding
effective
productive
limited group think
mistrust
miscommunication
stress
lack cohesion
inefficient
lack of productivity
stereotyping
Trust building
Action
Work
Team's Stages of Development
Similarities & Understanding Differences
Diversity:
difficult
Entry
Initial team formation
Problem Description
Ideation
Diversity:
Easier
Using differences
Decision/Implementation
Consensus Building
Diversity:
More Difficult
Recognize/Create Similarities
highly
ineffective
highly
effective
average
effectiveness
cross-cultural teams
single-culture teams
Team Effectiveness
How do we manage people different from us?
Task-Related Selection
Recognizing Differences
Establishing a Vision
Equalizing Power
Creating Mutual Respect
Giving Feedback
Great Job!
Any Questions?
Thank you for your time.
Full transcript