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Resume Writing Managerial Communication

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UW Bothell Career Services

on 6 February 2013

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Transcript of Resume Writing Managerial Communication

Name & Contact Information
Email & phone number are important, address optional
Contact information can go all on one line to save space
Use a professional looking email (i.e. not bigsexy@hotmail.com)
List the position you’re applying for and the company or organization
List important, valuable attributes that you bring to the job
Keep in mind the employer perspective
Objectives are concise, usually one sentence, two at most Resume Components
Contacts and Objective First impressions are important
Use professional consistent styles, punctuation and fonts
Chronological, Functional and Combination resumes
Resume “real estate” and page layout -centering/lining up parts of the resume
Utilize bullets in order of importance
1 –2 pages at most Resume Format Communications Skills (listening, verbal, written). Exceptional listener and
communicator who effectively conveys information verbally and in writing.
Analytical/Research Skills. Highly analytical thinking with demonstrated talent
for identifying, scrutinizing, improving, and streamlining complex work processes.
Computer/Technical Literacy. Computer-literate performer with extensive software
proficiency covering wide variety of applications.
Flexibility/Adaptability/Managing Multiple Priorities. Flexible team player who
thrives in environments requiring ability to effectively prioritize and juggle multiple
concurrent projects.
Interpersonal Abilities. Proven relationship-builder with unsurpassed interpersonal
skills. Skills Most Sought after by Employers No matter what you major in, you need excellent writing skills and eloquent speaking skills. The Association of American Colleges and Universities recently asked employers who hire at least 25% of their workforce from two- or four-year colleges what they want institutions to teach. The answers did not suggest a narrow focus. Instead:
89%  said they wanted more emphasis on “the ability to effectively communicate orally and in writing”
81% asked for better “critical thinking and analytical reasoning skills”
70% were looking for “the ability to innovate and be creative”

From Zernike, Making College `Relevant’, The New York Times, 2009 Skills to focus on in coursework Make your resume visually appealing, easy to read, and consistent in resume style and format. Don’t make the employer guess on your reasoning or your meaning. Example: If you put dates for one job, put them in for all. Don’t use acronyms unless you explain them first.
Maximize the space on your resume. Don’t waste an entire line on your page for one to three words.
Keep it to one page (two pages dependent on professional level relevant to the position).
Choose a resume style for your particular skill level/work history. For suggestions on what style to choose, view outlines and sample resumes http://www.uwb.edu/careers/job-search-tools/resumes Career Center
UW1 161
(425) 352-3706
careers@uwb.edu Resume Writing
Managerial Communication The purpose of a resume is to get an interview
Be interesting; make whoever reads your resume view you as
valuable to their cause
A resume is a marketing piece
Highlight your strong points
Skills & Accomplishments
Professional or Relevant experience
Customize each resume to the job for which you are applying
Read the job descriptions carefully to insert keywords & identify
the skills they are targeting
Know your audience – use industry specific terminology Resume Overview Employers have in mind:
“How can you be valuable to us?”
“Value” = skills, accomplishments, education and experience
Successful job seekers understand their unique combination of skills, education and experience and articulate their value to employers.
It takes on average 10 – 30 seconds to review a resume the first time
Most significant part of the resume is the top half of page – must give evidence of a good “match” to the position Demonstrate Value Summary of Qualifications
Highlight skills specific to the job description
Experience you have that prepares you for job
Can be in list form (more common) or a short paragraph
List skills that are transferable from job to job and highlight flexibility
Try not to use skills that everybody has, or that are generally expected (ex: Hard worker, proficiency in Microsoft Word) Resume Components
Summary of Qualifications Education
Your major and expected graduation date
GPA if above 3.5 or if required by company
Relevant coursework or projects
Describe in relative detail the process by which you learned a skill
Group projects, research and presentations are good to use here, they can show your demonstrated ability Resume Components - Education Relevant (Work) Experience
Internships, volunteer, or professional experience applicable to this position
Be specific; “worked at a hotel” doesn’t tell anyone anything useful
Use action verbs http://www.uwb.edu/careers/job-search-tools/resumes/actionverbs
Quantify wherever possible;
dollar amounts responsible for
how many customers served or co-workers managed
how often you made a status report
% of improved efficiency Resume Components - Experience Cover Letter Choose the Right Reference
A good reference: A professor in whose class you earned a good grade or an employer who has commented positively about your work. 
A great reference: In addition to the above, they can comment on your personality and passions.
Academic Reference Consider any Professor:
who has seen your best academic work
that you engaged with in a quarter-long special topics or research project
Work Reference Consider any Employer:
where you received promotions
where you completed any special projects
where you can qualify or quantify your contribution to the organization
that you left the organization on good terms
with whom you still communicate References Resume Checklist Explain why you are sending a resume
Tell specifically how you learned about the position or the organization
Convince the reader to look at your resume.
Call attention to elements of your background relevant to the position. Be specific, use examples
Reflect your attitude and interest in the position
Provide or refer to any information specifically requested
Indicate what you will do to follow-up Leadership/Management Skills. Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.
Multicultural Sensitivity/Awareness. Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings.
Planning/Organizing. Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
Problem-Solving/Reasoning/Creativity. Innovative problem-solver who can generate workable solutions and resolve complaints.
Teamwork. Resourceful team player who excels at building trusting relationships with customers and colleagues.

From What Do Employers Really Want? Top Skills and Values Employers Seek from Job-Seekers by Randall S. Hansen, Ph.D., and Katharine Hansen, Ph.D. Skills Most Sought after
by Employers Continued Spell and grammar check. Keep the correct verb tense. Use past tense for previous jobs and present tense for current jobs. Don’t use personal pronouns.
Immediately impress the reader – be job specific, customize.
State up front in your objective and the job for which you are applying.
Include keywords from the job description.
In choosing what character traits, skills, accomplishments, academic knowledge and employment history you are going to highlight, focus on the employer’s needs and job requirements.
In your bullets, not only communicate your job responsibilities; but also make sure to include the abilities and skills that made you successful in performing those. Stress your productivity in terms of your potential for solving employer’s problems. Quantify whenever possible. Numbers help to draw the eye and stand out. Resume Checklist Continued
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