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on 10 December 2014

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Transcript of TEAMWORK

Anthony, Wendy, Larry & Anna
Understanding Groups & Managing Work Teams
What do you think is the difference between groups and teams?
GROUP - two or more interacting and interdependent individuals who come together to achieve specific goals
TEAM - groups of individuals who interact to make decisions to help each other reach a common goal effectively and efficiently
Cross-functional Teams
"Teams made up of individuals from various departments which cross traditional departmental lines"
Factors That Can Affect Teams
"The best solutions come from working together with colleagues and clients"
Benefits of cross-functional teams
Generates new insights about client needs

Diversity of ideas

Broaden perspectives

Increase creativity

Better outcomes
Challenges in using cross-functional teams
Goal ambiguity

Poor communication

Interpersonal dynamics

Cost of resources
One of Australia's leading legal and financial services firm

Network of firms in 157 countries

Over 195,000 employees with more than 6000 situated in Australia
Agreeing is the key to succeeding

Aligns with organisational goals
Group Size
Size does matter

Larger group -> Larger inefficiency

Individuals tend to slack off
'Social Loafing'

Individuals are tempted to become 'free riders'
Prestige grading, position or rank within a group

Inequality may cause conflict

Status is subjective
Creates a social expectation

Conformity pressures

Dress codes (Casual vs. Corporate)

Loyalty Norms - expression of commitment
Expected behaviour from a person

Multiple roles which require adaptability - can cause conflict

If individuals perform according to what is expected, it would be positive towards to the team
What do you think are some other benefits or challenges of working in teams?
Characteristics of Effective Teams
Adequate resources

Leadership and structure

Climate of trust

Performance evaluation and rewards systems
Abilities of members


Allocating roles


Work Design

Skill Variety
Size of teams

Member flexibility

Member of preferences
Common purpose

Specific goals

Team efficacy
Conflict levels

Social loafing
Task identity

Task significance
Which one do you think is the most important characteristic?
The Power of Teamwork - Funny Animation
, video, YouTube, 30 January, viewed 2nd October 2014,
<https ://www.youtube.com/watch?v=w9j3-ghRjBs>

Eichengreen, B & O’Rourke, K. (2009). A Tale of Two Depressions.
Available: http://economia.unipr.it/DOCENTI/CECCARELLI/docs/files/A_Tale_of_Two_Depressions.pdf. Last accessed 15th Oct 2014.

Parker, G. (1994). Cross-Functional Teams. Jossey-Bass Publishers, San Francisco, California.

PricewaterhouseCoopers. (2010). Sustainability & Climate Change.Available: http://pwc.com.au/consulting/sustainability-climate-change/index.htm. Last accessed 14th Oct 2014.

PricewaterhouseCoopers. (2010 ). Our Vision . Available: http://pwc.com.au/careers/vision-values/index.htm . Last accessed 8th Oct 2014.

PricewaterhouseCoopers. (2010). PricewaterhouseCoopers Global Annual Review 2014. Available: http://www.pwc.com.au/about-us/annual-review/assets/Global-Annual-Review-14.pdf. Last Accessed 8th Oct 2014.

Robbins, S, Decenzo, D, Coulter, M & Woods, M. (2014). Management: The Essentials. 2nd ed. Frenchs Forest, Australia. Pearson Australia. p244-257.

Wikipedia . (2014). Cross-functional team . Available: http://en.wikipedia.org/wiki/Cross-functional_team. Last accessed 8th Oct 2014.
Full transcript