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Transcript of TEAMWORK
Understanding Groups & Managing Work Teams
What do you think is the difference between groups and teams?
GROUP - two or more interacting and interdependent individuals who come together to achieve specific goals
TEAM - groups of individuals who interact to make decisions to help each other reach a common goal effectively and efficiently
"Teams made up of individuals from various departments which cross traditional departmental lines"
Factors That Can Affect Teams
"The best solutions come from working together with colleagues and clients"
Benefits of cross-functional teams
Generates new insights about client needs
Diversity of ideas
Challenges in using cross-functional teams
Cost of resources
One of Australia's leading legal and financial services firm
Network of firms in 157 countries
Over 195,000 employees with more than 6000 situated in Australia
Agreeing is the key to succeeding
Aligns with organisational goals
Size does matter
Larger group -> Larger inefficiency
Individuals tend to slack off
Individuals are tempted to become 'free riders'
Prestige grading, position or rank within a group
Inequality may cause conflict
Status is subjective
Creates a social expectation
Dress codes (Casual vs. Corporate)
Loyalty Norms - expression of commitment
Expected behaviour from a person
Multiple roles which require adaptability - can cause conflict
If individuals perform according to what is expected, it would be positive towards to the team
What do you think are some other benefits or challenges of working in teams?
Characteristics of Effective Teams
Leadership and structure
Climate of trust
Performance evaluation and rewards systems
Abilities of members
Size of teams
Member of preferences
Which one do you think is the most important characteristic?
The Power of Teamwork - Funny Animation
, video, YouTube, 30 January, viewed 2nd October 2014,
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Parker, G. (1994). Cross-Functional Teams. Jossey-Bass Publishers, San Francisco, California.
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PricewaterhouseCoopers. (2010). PricewaterhouseCoopers Global Annual Review 2014. Available: http://www.pwc.com.au/about-us/annual-review/assets/Global-Annual-Review-14.pdf. Last Accessed 8th Oct 2014.
Robbins, S, Decenzo, D, Coulter, M & Woods, M. (2014). Management: The Essentials. 2nd ed. Frenchs Forest, Australia. Pearson Australia. p244-257.
Wikipedia . (2014). Cross-functional team . Available: http://en.wikipedia.org/wiki/Cross-functional_team. Last accessed 8th Oct 2014.