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Matriz Semana 40

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by

Control Latam

on 7 October 2013

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Transcript of Matriz Semana 40

Partner Manager
Quality & Management Control
Comparativo semana 40
Indicadores first resolution time.
Ponderación
Indicadores Calidad LatAm
Semana 40
Evolutivo País 33-40
Casos Críticos
Evolutivo PM
33-40
Manual PM
https://sites.google.com/a/groupon.com/manual-pm-quality-management-control/manual
Procedimientos.
Criterios de evaluación.
Uso zendesk.
Errores recurrentes.
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