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Urban Deliveries in Action:

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Gary Armstrong

on 16 November 2015

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Transcript of Urban Deliveries in Action:

Urban Deliveries in Action
Our Fleet (across all locations)
9 x cargo bikes

100kg of cargo

0.3m cubed capacity
4 x electric assist cargo trikes

300kg of cargo

2m cubed capacity
Current Services
What Do We Deliver?
300+ customers
Last Mile Logistics
Current Last Mile Customers
10,000 magazines to 500 locations in 2 days
Last Mile - Magazines
18 staff in total
Employed riders at living wage
Police checked (DBS)
Training to national standard of cycling (level 3)
Regular assessment & monitoring
Thorough recruitment & induction process
Security and Insurance
Excellent security record
To date never targeted for theft of bikes or cargo
Never had to test Goods in Transit, Employers or Public Liability insurance
£5m Public Liability Insurance
£10m Employers Liability
£50,000 Goods in Transit insurance
Why our customers use us?
Fast delivery in congested urban areas
Access to restricted areas
Competitive prices in comparison to traditional motor vehicle based delivery
Experience - we understand our customers' requirements
Capacity - large fleet of cargo bikes & trikes
Green - minimum impact on the environment
Trusted - not only used by small local organisation but also large multinationals and as sub-contractors for large logistics companies
Cambridge (head office)
Britannia House
Godesdone Road
Cambridge CB5 8HR
01223 719594
9 Canal Street
Glasgow G4 0AD
0141 278 6161
Twitter: @OutspokenGlasgo
1 Broadsman Close
Norwich NR1 1WY
01603 327387
Twitter: @OutspokenNorw
Cambridge - established 2005
Glasgow - established 2014
Norwich - established 2015
"Outspoken Delivery are an integral part of our operation to our local customers and we have worked closely with them to define logistics procedures to ensure our products arrive promptly and in pristine condition"
"Outspoken offer a professional service and complement our other modes of transport. We are always looking to reduce our carbon footprint and modes of transport that are less dependent on fossil fuels are always welcome"
"Outspoken provide a fantastic service to us for all our courier needs, from Councillor services to internal mail and Royal Mail collections. Their couriers are always polite and friendly and their service is reliable and efficient while reducing our carbon emissions"
"..efficient and reliable, always courteous and a pleasure to deal with. We have no hesitation in recommending their services to any potential client"
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