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Copy of Nonverbal Communication
Transcript of Copy of Nonverbal Communication
communication other than
written or spoken language
that creates meaning for
someone Soni Why Focus on Nonverbal
Communication? Accurate Interpretation The Culture-Bound Nature of Nonverbal Communication Elaina aPpEaRaNcE BoDy MoVeMeNt,
AnD pOsTuRe Elaina EyE cOnTaCt Chantalle The Nature of Non-Verbal Communication -no books or websites can define verbal cues
-what does this mean? Keyunna Facial Expressions, Touch, and Voice Chantalle The Physical Environment, Space, & Territory Elaina Soni -universal signs
such as smiles
and frowns in Tibet sticking out <your tongue means hi The Rule Governed Nature of Nonverbal Communication -The rules in you mind are different from others (ex: manners)
-We develop expectations based on our environment The Multichannled Nature of Nonverbal communication -non verbal cues register our senses Non Linguistic Nature of Nonverbal Communication Keyunna -nonverbal communication doesn't conform to the patterns of langauge Keyunna Framework for improvement Albert Mehrabian developed a three step process to improve interpretation.
he concluded that we synthesize and interpret along three primary dimensions.
Dominance Be aware of how important non-verbal elements are.
most of the message conveyed is non-verbally
put others before yourself to make interpreting easier.
account for a persons background.
try to be aware of situational factors.
be prepared to fail. Immediacy Arousal Dominance The Framework Dimensions Non-verbal behavior such as eye contact, leaning forward, and body orientation. we respond positively to those who display immediacy cues and avoid or respond negatively to those who dont When first meeting someone pay attention to immediacy cues, it will provide some information. Feeling of excitement or interest communicated by non-verbal cues cues include vocal and facial expressions as well as gestures. prepares the body for action A feeling of power, status, and control communicated by cues as relaxed posture, greater personal space, and protected personal space Dominance cues also communicate position and importance To Conclude Successful communicators use and interpret non-verbal cues effectively.
Non-verbal communication is a central idea.
we convey our attitudes and feelings through non-verbal communication.
we should believe non-verbal communication more because it holds truer meaning.
cues are important in starting and maintaining relationships. is culture bound.
is rule governed.
is not a set language with a set pattern and rules of usage.
it is multi-channeled