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Chapter 8-How to conduct a five stage counseling session usi

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Kristin Stensgard

on 18 September 2014

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Transcript of Chapter 8-How to conduct a five stage counseling session usi

Chapter Goals and Competency Objectives:

Ivey, A., Ivey, M., & Zalaquett, C. (2014). How to Conduct a Five-Stage Counseling Session Using Only Listening Skills. In Intentional Interviewing and Counseling: Facilitating client development in a multicultural society (8th edition, Student ed., pp. 183-205). Belmont, CA: Brooks/Cole.
The Basic Listening Sequence (BLS)

Open ended question
"Lexie, can you tell me what brings you here today?"

Closed question:

"Do you have a job?"

"It sounds like you're a good communicator and enjoy working with people."


"So you're thinking of looking for a job?"

Reflection of feeling:

"You feel confident of your ability to work, you just worry you won't find the right one for you."


"So to summarize, It sounds like you understand where your skills lie and have the ability and motivation to work but you have concerns with finding the job that fits your skill-set."

five stages empowers the client in their decision-making process
The Circle of Counseling Stages
Chapter 8-How to conduct a five stage counseling session using only listening skills
Thank you!
The five stage structure fits all theoretical models
One Size Fits All....
Provides an opportunity to reflect on behaviors, feelings, thoughts and meaning
Three phases of problem solving:

1)Identify the problem clearly (draw out the story and strengths and goal setting)

2)Generate alternative answers (restory)

3)Decide what action to take (action)

The Five Stages/Dimensions
Stage 1: Empathic Relationship ("Hello")

Stage 2: Story & Strengths ("What is your concern?" "What are your strengths and resources?")

Stage 3: Goals ("What do you want to happen?")

Stage 4: Restory ("What are we going to do about it?")

Stage 5: Action ("Will you do it?")
Full transcript