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Strategic Plan for BI

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Jonathan Bickel

on 12 March 2014

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Transcript of Strategic Plan for BI

Strategic Plan for Business Intelligence and CRIT
Phase I: Implementation of Best-of-Breed Technologies
With the implementation of Netezza, Microstrategy, i2b2, REDCap we have the
opportunity
to deliver on an ambitious goal to support the needs of the institution as it rethinks how it delivers world class care and world class research to the pediatric world

Phase 2: Using the Infrastructure to power our future
Two guiding principles:

Focus on self-service
Broad integration across domains that have been traditionally siloed
Phase 3: Expand Scope to More Domains
Reach towards fuller data integration for greater visibility
SO How do we know we are succeeding?
Measurements of success
How did we get here?
4 Sources of data:
Interviews with staff
Interviews with IT leadership
Interviews with end - users
Strategic vision for the organization
Great News!
The infrastructure works!
Validated by our own experiences
Validated by colleagues around ISD
Validated by our end-user community
Faster, more flexible system
From our vast experience with our end user community, we have a sense of what is broadly needed, and we are delivering.
DBA Team:
Lynne Alley
Gina Bianco
Robert LaPlante
Joan Linker
Ren Xu
Brandon England
BI Reporting Team:
Chandini Bandaru
Solomon Borocov
Janine Gropp
Luis Guevera
Josh Merrill
Ravi Yanumula
Data Warehouse Team:
Jeanne Greeno
Chirag Mehta
Cathy Gutman
Marianne Lawlor
Nancy Crehan
Paul OByrne
Virgina Coburn
Ron Wilkinson
Brad McDonald
Netezza Team:
Billy Guen
CIO - Dan Nigrin
CTO - Scott Ogawa
ISD:
Matt Horman
Paul Scheib
Sheila McIntyre
PPSQ Team:
Kathy Jenkins
Nina Raucher
Prerna Kahlon
Christina Cain
Departmental teams:
Plastic & Oral Surgery
Orthopedics
Medicine
Lab: Oral Platt
Self Service
What do we mean by self-service?
Set up the infrastructure to allow self-discovery
Implies: Tools set up to allow this
Implies: Documentation to explain the data that are available
Implies: Support structure to handle clarifications and advanced questions
Integration
We are putting together disparate data types under one umbrella. Think "mashups"
See the clinical data warehouse slides for details about domains, and their use
What is the Enterprise Data Warehouse?
EDW
PeopleSoft*
EPIC - ADT
EPIC - Physician Billing
EPIC - Hospital Billing
Labs and other Results
Medications
Orders
Diagnoses/Problems
Microbiology
PowerForms
Flowsheets
ED
Surginet
Person Data
Patient
Guarantors
Personnel*
Visit Data
Appointment
Clinic
Physician Charges*
Reimbursements
Adjustments
Financials
Supply Chain
Human Resources
*Does not include Cost Accounting or Decision Support data coming from Alliance or Strata
Other Data*
CHICO
PPOC
Cost Accounting
Marketing
QCC
Clinical
Data
Financial
Data
Operational
Data
Many parts of the data are completed now. Targeting to be fully complete with all but document text by Fall 2013
Visit information is complete and available now.
Targeting Late winter 2013
Targeting Late winter 2013
Targeting Early 2014
Financial Data
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Supply Chain
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Human Resources
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Clinical
Are we able to deliver something that is of value to people?
How Many People are using our systems?
What Departments are using the system?
Number of requests for additional items.
User Satisfaction Survey
Have we been able to meet the self service goal?
What amount of our reporting is helping with complex analysis vs "basic" requests
Do our customers know how to use our system?
How many training sessions have we done?
How many "explore the data we have sessions have we done?
What is our turn around time for requests?
Are we able to take advantage of our infrastructure to address questions faster?
Are our processes repeatable and consistent across time?
Do multiple requests assigned to our groups, all asking for the same type of information get the same answer?
Questions
Consultants (what is their role long term?)
What the Heck are the strategic Initiatives?
The 15 Job openings that are here and coming
Where are we going to put everyone? (Space)
Is there a line between CRIT and BI?
Data Integration
Results
Documents
Visit Enhancements
Meaningful Use
Patient Care Services
DBA
Overview
API
CHRAC PRD Upgrade & Server Replacement
SQL 2005 --> 2008
BI-IT
Netezza Upgrade Twin Fin 12
Database Growth
Twin Fin III
Network Traffic (jam)
CRIT
i2b2
REDCap / InForm
Biorepository
Documentation
Business Intelligence Documentation
Praise and recognition
From: <Sandora>, Thomas <Thomas.Sandora@childrens.harvard.edu>
Date: Tuesday, October 29, 2013 4:57 PM
To: Daniel Nigrin <daniel.nigrin@childrens.harvard.edu>
Subject: RE: Infection control data

Thanks Dan—yes, Virginia Coburn reached out to me, and Gail and I had a phone conversation with her yesterday about things that would be helpful. She is working on generating some preliminary reports and today sent us a first draft related to central line use. Gail and I will review it and provide some feedback to her—hopefully we can pull together the basic elements that we need (or at least some of them). I will let you know how it’s going as we proceed. I appreciate the help and the rapidity of the response!

Tom
On Oct 29, 2013, at 5:00 PM, "Nigrin, Daniel" <Daniel.Nigrin@childrens.harvard.edu> wrote:

Just a quick followup re: one of the topics from SCLC.

In large part, the speed of our response is directly related to the rapidly developing state of our new Data Warehouse.
--
Daniel Nigrin, MD, MS
Senior VP for Information Services & Chief Information Officer
Division of Endocrinology & Informatics Program, Boston Children's Hospital
Assistant Professor of Pediatrics, Harvard Medical School
From: <Fenwick>, Sandra Fenwick <Sandra.Fenwick@childrens.harvard.edu>
Date: Tuesday, October 29, 2013 6:05 PM
To: Daniel Nigrin <daniel.nigrin@childrens.harvard.edu>
Cc: "Churchwell, Kevin" <Kevin.Churchwell@childrens.harvard.edu>, "Fleisher, Gary" <Gary.Fleisher@childrens.harvard.edu>, "Kasser, James" <James.Kasser@childrens.harvard.edu>, Stuart Novick <Stuart.Novick@childrens.harvard.edu>, "Rauscher, Nina" <Nina.Rauscher@childrens.harvard.edu>, "Jenkins, Kathy" <Kathy.Jenkins@CARDIO.CHBOSTON.ORG>
Subject: Re: Infection control data

Thanks to Jon

Sent from my iPhone
Sandra L. Fenwick
President & Chief Executive Officer
Boston Children's Hospital
300 Longwood Avenue
Boston, MA. 02115
617-355-8555
Sandra.fenwick@childrens.harvard.edu
Until every child is well
Enterprise Reporting Group
Emergency Department
Daily reporting & ad hoc analysis
Dashboards & Future Enhancements
QCC
Standardized on Netezza
Registries
Registry definition
Prototype in Redcap
MSTR/Business Objects
New Faces and Open Positions
Boston Children's 360
Whats do all the numbers mean?
Beta rollout
End user response
ERG internal usage
Performance
Planned enhancements
Full transcript