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Clase de Soportes Técnologicos

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Angie Vargas

on 26 October 2012

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Transcript of Clase de Soportes Técnologicos

Infraestructura Informática CLASES DE SOPORTE (TECNOLOGÍA) Primer Nivel Segundo Nivel Tercer Nivel Incidencia Leve Soporte Telefónico Incidencia Severa Incidencia Crítica Orientación telefonica Soporte técnico Intervención e investigación Lineas habilitadas Proceso normal del sistema Recuperacion del sistema Se pierde el sistema ... small Paola Cañon
Wendy Martinez
Angie Vargas
Cristian Garzón
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