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Lewisburg Hampton Inn

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Tugce Ersoz

on 27 April 2010

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Transcript of Lewisburg Hampton Inn

Hilton Standards Lighthouse Award Stringent housekeeping
"facilitates consistency in standards"
Environment Hiring


Scheduling HIGH
TURNOVER requires training excellence in quality and service top 5% of Hampton Hotels who does this benefit? Inconsistencies front desk vs. housekeeping Personality Based lack of mobility exigent job requirements job insecurity targets value-conscious travelers upper-economy and the mid-scale market Lewisburg Hampton generates
of business from Bucknell 90% LEADERSHIP RECOMMENDATIONS Maslow's Hierarchy MOTIVATION JOB DESIGN MODEL Autonomy Decision Authority Variety •"In today’s business environment the
future belongs to those managers that
can best manage change”

STRUCTURE & Decreasing Managing "Team" Culture Incentives Seniority System Exit Interviews Training Accurate
Job Descriptions QUESTIONS?
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