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Lewisburg Hampton Inn

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by

Tugce Ersoz

on 27 April 2010

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Transcript of Lewisburg Hampton Inn

Hilton Standards Lighthouse Award Stringent housekeeping
specifications
"facilitates consistency in standards"
Work
Environment Hiring

Training

Scheduling HIGH
TURNOVER requires training excellence in quality and service top 5% of Hampton Hotels who does this benefit? Inconsistencies front desk vs. housekeeping Personality Based lack of mobility exigent job requirements job insecurity targets value-conscious travelers upper-economy and the mid-scale market Lewisburg Hampton generates
of business from Bucknell 90% LEADERSHIP RECOMMENDATIONS Maslow's Hierarchy MOTIVATION JOB DESIGN MODEL Autonomy Decision Authority Variety •"In today’s business environment the
future belongs to those managers that
can best manage change”

TURNOVER ORGANIZATIONAL
STRUCTURE & Decreasing Managing "Team" Culture Incentives Seniority System Exit Interviews Training Accurate
Job Descriptions QUESTIONS?
Full transcript