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MGT212 Individual Behavior

How individual behaviors impact job performance and organizational commitment (Chapters 1-5)
by

Lorraine Henderson

on 17 September 2015

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Transcript of MGT212 Individual Behavior

there was structure, interdependence, a common goal
In the beginning...
Cultural Influences
Social Identity
Self-Concep
t

Situational
factors

ORGANIZATIONAL
COMMITMENT

JOB PERFORMANCE
VALUES
INDIVIDUAL BEHAVIOR
ABILITIES
PERSONALITY
STRESS
PERCEPTIONS
MOTIVATIONS
SITUATIONS
Zappos
cONSCIENTIOUSNESS
AGREEABLENESS
NEUROTICISM
OPENNESS
EXTROVERSION
BARS
MBO
FORCED RANKING
360

FEEDBACK
EXTROVERSION VS. INTROVERSION
ANALYTICAL THINKER VS. GLOBAL FEELER
TANGIBLE SENSOR VS. INTUITIVE FUTURIST
JUDGING PLANNER VS. ADAPTING PERCEIVER
GE introduced concept of Forced Ranking to the world of performance management
Zappos team members 'deliver happiness'
Values at Zappos
question how your aptitude is used, where it fits and how much voice or influence you have in the group
protect your role, locus of control and abilities
Group
Google
Wegmans
Member
Member
Member
(cc) photo by theaucitron on Flickr
(cc) photo by theaucitron on Flickr
copy paste branches if you need more....
Dreamworks
Zappos
TOP 100 BEST COMPANIES TO WORK FOR IN 2011
2000
2010
2005
2002 March
(cc) image by jantik on Flickr
how has the employer-employee relationship changed over time?
Conservation
Self-transcendence
Self-enhancement
Openness to change
Schwartz’s Values Model
Three Ethical Principles
People who are similar should receive similar benefits
Distributive Justice
Fundamental entitlements in society
Greatest good for the greatest number of people
Individual Rights
Utilitarianism
Ethical code of conduct
Ethics training
Ethics officers
Ethical leadership and culture
Supporting Ethical Behavior
Are ethics just for the employer?
there was structure
in the beginning...
and interdependence
and a common goal
...and the organization was born
Head
Body
Body
Body
Body
Body
Body
Body
Body
Body
Body
Body
Body
...and the organization was born
...and the organization was born
globalization
...and shift happpened
technology
diversity
intrinsic
extrinsic
money
rewards
promotion
challenge
recognition
exposure
development
what makes them un-imitate-able?
What makes a company ethical?
The process of receiving information about, and making sense of, the world around us
Selective Attention
Categorical Thinking
Mental Models
Interpretive Framework
Stereotyping
Self-fulfilling Prophecy Cycle
Halo Effect
Recency Effect
False-Consensus
Primacy Effect
Attributions
Halo Effect
Feedback
Disclosure
Blind
Area
Unknown
Area
Know Yourself (Johari Window)
Hidden
Area
Open
Area
Unknown
to Others
Known
to Others
Unknown to Self
a relatively permanent change in behavior that occurs as a result of interaction with the environment.
Learning in Organizations
Social Learning
ABC's
Experiential Learning
recognize
reward
encourage
value
Stereotypes played out at The Office
Full transcript