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Four Communication Styles
Transcript of Four Communication Styles
BA105W Communication Styles Higher Dominance: like to control things, frequently initiate demands, tend to be more aggressive
Lower Dominance: tendency to be quite cooperative, let others control things Emotive Style Why is it important? Understanding your own communication style in relation to other individuals improves your relationship. By understanding our own communication style and others, we have the knowledge to improve relationships. Communication styles are based off two human dimensions: dominance and sociability. Dominance Sociability Reflects the amount of control we exert over our emotional expressiveness Emotive Style active
takes social initiative
expresses emotions Directive Style Directive Style appears to be busy
impression of not listening
like to maintain control
Reflective Style Reflective Style controls emotional expression
displays a preference for orderliness
expresses measured opinions
seems difficult to get to know Supportive Style Supportive Style attentive listener
seems quiet and reserved
avoids the use of power
makes decisions in a thoughtful manner References Manning, Gerald and Michael Ahearne. Selling Today: Partnering to Create Value. Upper Saddle River: Prentice Hall. 2012.
"Will and Grace- The Oprah Hug." December, 11, 2012. http://www.youtube.com/watch?v=bTv PCpcWgzs. "Chapter 2: Communication Styles." December 11, 2012. http://jan.ucc.nau.edu/~rgm/ha400/class/personal/styles/text-com-style.html.
"Communication Styles." The CEDA Meta-Profession Project. December, 11, 2012. http://www.cedanet.com/meta/communication_styles.htm.