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GROUP ASSIGNMENT (ECO 560)

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Claudia Norbert

on 15 December 2015

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Transcript of GROUP ASSIGNMENT (ECO 560)

ECONOMICS FOR HOSPITALITY MANAGEMENT (GROUP ASSIGNMENT) (ECO 560)
BACKGROUND OF THE TRAVEL AGENCIES
TOURIST ARRIVAL
GROUP MEMBERS :
CLAUDIA ANN NORBERT
SITI NURHAWA BT ABDUL JAMIL
ANIS FATIHAH BINTI MOHAMAD FUAD
ALFRED RAMLI ANAK OMAR
REASONS WHY TRAVEL AGENCIES HAS BECOME SO POPULAR LATELY
Ingestigate the impact of tourism on a particular hospitality industry (Malaysia)
Overall impact of the industry to Malaysia's economy
To act as an agent,
Selling travel product and service on behalf of a supplier
Offer impartial travel advice to the cstomer
Do not keep stock in hand
Get commission from selling price
Get agent price for hotel. 10 %

FUNCTION :
GDS
CRS
SABRE


USE RESERVATION SYSTEM COMPANY
Large variety of bonuses
Incentives from travel and tourism related in order to promote places
Get income from sale of insurance, travel guide book public transport and money exchange

BENEFITS
TASK DESCRIPTION :
Industry we choose:
Travel Agencies
First appear on 19th century
Development on 1920 by Thomas Cook
Private retailer or public service
Provide travel and tourism related services to the public
An intermediaries for cutomers

To book and sell airline ticket, car rental, hotels and other travel related service
Online travel websites that sells hotel rooms are
Expedia, prbitz, Agoda.com, trivago, hotel.com and priceline
malaysia tourist ARRIVAL
Direct Contribution Of Travel & Tourism To GDP
Total Contributtion Of Travel and Tourism To GDP
Direct Contribution Of Travel & Tourism To Employment
Total Contribution Of Travel & Tourism To Employment
The growing demands for supply of travel and tourism products.
Travelling becomes easier with travel agents because the holidays have been already arranged in a package with a fixed price.
Saves times and energy
Get more value for our money and get deals where we weren’t able to find without a travel agent’s help.
We are able to get more detail about our trips/holidays that most internet sources can’t provide.
There is no need to deal with “network error” when dealing with a travel agent.
Creates customer relationship and better perceptions
Easy to deal with
Traven agents are more educated and have more personal experiences
They have clout
They fix things for you
Matched your demand correctly
IMPACTS OF TOURISM TO THE TRAVEL AGENCIES
GIVES BIG HELP IN PROMOTING OUR COUNTRY AS TOURISM DESTINATION
TRAVEL AGENCIES WILL BE MORE BUSIER/ HECTICS AS THEY RECEIVE NEW WORKERS
TRAVEL AGENCIES WOULD NOT BE A ‘STRANDED’ BUSSINESS

Overall impacts on the Malaysian economy
Positive :
Contribute and increase job opportunities.
Need more part time staffs during leisure time.
Increases salary and wages.
Increase local community income and improving the living standard.
The local community have a chance to earn money.
Income increases, living standard also will improve
Negative :
Inflation and increases potential for imported labour.
Prices of goods, services, land and housing will increase – tourism.
Imported labour – local people get pay very cheap even the prices are increases.
Leakage.
- occurs is when the money will flow out to the economy of a region – purchased product from outside supplier.
Malaysian need to promote tourism sector to outside – need money for poster ect.
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