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Digital kompetenceudvikling - præsentation ved Marie Munk, ITST

Workshop hos KL og COK, 8. februar 2011
by

KIK Kontoret

on 8 February 2011

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Transcript of Digital kompetenceudvikling - præsentation ved Marie Munk, ITST

Marie Munk Vicedirektør, IT- og Telestyrelsen Muligheder og udfordringer
i kommunal digital
kompetenceudvikling Dromedar-paradokset... 10% Prioriteter:
Øget brugervenlighed
Medbetjening
Uddannelsestræning
Motivation
Markedsføring
20% 20% Vil - men kan ikke

Prioriteter:
Øget brugervenlighed
Medbetjening
Uddannelsestræning
Supportcenter 50% Workshop
KL & COK
08-02-2011 Danskernes IT-kompetencer er generelt gode - både som borgere og medarbejdere! Kan - men vil ikke

Prioriteter:
Motivation
Øget brugervenlighed
Markedsføring
Full transcript