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Transcript of Nonverbal Communication
Wordless signals given in the course of our interactions - facial expressions, eye contact, hand gestures, posture, tone, etc.
Why does it matter?
93% of communication is non-verbal
55% body language
38% tone of voice
The 5 Possibilties:
Repetition: You can repeat or mirror the message you are making verbally
Contradiction: You can contradict the message you are trying to convey
Substitution: You can substitute a message
Compliment: You can drive home the verbal point you are intending to make
Accenting: You can punctuate your verbal message
How do we put this in context?
OLs - Your energy and nonverbal communication determines the initial(and often lasting) impression held by incoming students
RAs - Your body language indicates to residents your level of approachability, engagement and authority
We can't be the listeners we want to be if no one will approach us.
Part 1) Brainstorm 2 examples of positive/welcoming body language. Next, brainstorm 2 examples of negative/indifferent body language.
Part 2) Elect a group member, or participate as an entire group in acting out an emotion/nonverbal cue assigned to you.
How does nonverbal communication relate to listening?
What is it?
So why does all of this
What questions do you have?