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Combined alerts : tackling current awareness with new technology

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by

Bernard Lyons

on 10 September 2012

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Transcript of Combined alerts : tackling current awareness with new technology

Combined alerts Alice Anderson, Lander & Rogers and Robin Gardner, University of Melbourne Tackling current awareness with new technology Information overload Why? Too many stand alone sources Wide distribution lists - Content relevant to select few Subscription sources + general web content Many emails = Many interruptions
Adds to sense of workload Help our Lawyers manage an enormous range of content Needs Provide relevant content only Email is still the preference for busy lawyers Reliance on email is problematic but... #1: Library created newsletters Options Labour intensive #2: Status quo: Continuing with multiple alerts and saved searches Multiple emails and RSS feeds We can do better! Linex smart alerts Solution! Combine all relevant sources into one customised email
Build a selection of group & practice based emails Flexible Streamlined Alerts developed for:
Each practice group
Distinct sub-groups How? Linex already covers 7,000 public web pages & RSS feeds
Government & regulatory bodies
law firms
publishers
courts Subscription services added through RSS links or email parsing Other content added as new sources arise:
Internet page
RSS feed
Direct email alert Content is archived and available for later use Practicalities User accounts can be maintained by:
an administrator
users themseves Content can be pushed to:
email
RSS
SharePoint Proactive and extensive support from Linex Statistics area shows:
Who is reading
What they are reading
What sources are getting the most click through Impact Individual email alerts turned off -
Users now receive current awareness news packaged into one daily email Unpredictable delivery schedules http://flic.kr/p/7vPeJP http://flic.kr/p/4mFzVJ http://flic.kr/p/4dwxBg http://flic.kr/p/8buoTh
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