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Steve Meddon 17 June 2013
Transcript of Chamber Presentation
For Ambitious Business Leaders
lay ahead of you?
Involve as many people as possible
The strategy/blueprint must be understood by everybody and includes:
Reasons for embarking on the journey
Critical success factors
“A company's culture and the company's brand are really just two sides of the same coin. Brand is just a lagging indicator of culture.”
- Tony Hsieh - CEO Zappos.com
Leaders without authority
The Cultural Assassin
Create a plan to motivate your people:
Treat everyone as an individual
Plan each week's activities
Consistency is the key
The easiest people to motivate are those who already are
Must set you apart from your competition
Must deliver something exceptional for your customers
Systems & Processes
Learning & Development
Create a culture of
learning & development
Identify skills gaps
Encourage personal responsibility
for life-long learning
The Candle Problem
Sold to Amazon for