Send the link below via email or IMCopy
Present to your audienceStart remote presentation
- Invited audience members will follow you as you navigate and present
- People invited to a presentation do not need a Prezi account
- This link expires 10 minutes after you close the presentation
- A maximum of 30 users can follow your presentation
- Learn more about this feature in our knowledge base article
Diablo Service Area Journey to Superior Performance
Transcript of Diablo Service Area Journey to Superior Performance
Diablo Service Area
Need for Change
Alignment on our
Executive Team Alignment
Leadership Capacity for Greatness
4 Million Healthcare Users
100K Daily Course Completions
60% of Healthcare Market
Large Footprint in Colorado
The Nations Top Five
140 GLOBAL CONTENT PARTNERS
Providing 6,500+ Gold Standard Courses
Evidence based point of care tools
Leadership, desktop, and business skills courseware
Employee Engagement and Satisfaction Survey
Baseline knowledge exams
Behavior based non-clinical assessments
Pre-employment and license tracking and management
Online competency assessment tool
Automated Checklist Functionality
Patient Safety Survey
Online Performance Evaluation tool
COMPREHENSIVE TALENT MANAGEMENT SOLUTIONS
Train, track, manage, and report all in one place
One Enterprise Platform for all employees, clinical and non-clinical, system-wide
An exclusive community of peers 4 million deep, nationwide
Focused only on problems in Healthcare (i.e. - Ebola, ICD-10, saving lives through better training)
...ONE LAST THING...
Joint Commission Standards:
Making Competency Management Meaningful
Validate and track clinical performance
HR.01.06.01: The hospital defines the competencies it requires of its staff who provide the patient care, treatment, or services….Uses assessment methods to determine the individual’s competence in the skills being assessed.
Make action plans part of Competency Assessment
HR.01.06.01 Take action when a staff member’s competence does not meet expectations
Assign competency tests when a sentinel or never event occurs
Reflective Plan is key component and should be automatically triggered when a weakness is identified.
Document the process
PI.02.01.01.01 The hospital uses the results of data analysis to identify improvement opportunities. The hospital analyzes and compares internal data over time to identify levels of performance, patterns, trends, and variations.
Support your Epic Training and Rollout
Skills Checklists are associated with each of Epic’s 21 TED ( Training, Environment and Documentation) applications required for certification
Epic references the need for post- live checklists for several roles.
Epic references its recommendation of one on one observation but in times where this is not feasible, end users can complete competency assessments as self-assessments and incorporate managers and peer reviews as additional observations.
Assists in the reduction of turnover by raising overall nurse competency – nurses want to work with other competent nurses.
Peer review and teaching –
more mature nurses can function as preceptors and participate in assessments for those nurses they are mentoring.
Exemplary Professional Practice
Competency Center and Magnet