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Copy of Orientation

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Rosa :Lopez

on 15 November 2014

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Transcript of Copy of Orientation

Spring 2014
Student Orientation
Our Philosophy
A&I Expectations
All employees are expected to maintain excellent work performance and complete all assigned duties
Shift assignments are at the discretion of the supervisor and are likely to change at any time
Cell phones are not to be used while working unless on break. I-pods may only be used during dishroom shifts but you may only use one earpiece
Remember that being a positive member of our team helps not only you but all of your co-workers.
A&I is using the Dining wide Attendance policy
Students are allowed a maximum of 12 points attendance in a rolling 75 day period beginning on the start date of their employment.
All students must check in with their supervisor when clocking in/out and sign into the task sheet in the Student Office
Students coming from class have a 15 minute grace period
No one may clock in unless they are in
full uniform
Sub out through ilearn at least
48 hours
in advance
If no one subs in for your shift, you are still responsible for that shift and you must follow proper call in procedures
If someone subs in for your shift, you must sub in for someone at some point during the quarter
You are only allowed to sub in for students who work here unless you also work at another facility and vice versa (
cashiers sub in for cashiers only
Call the office line at

The office voice mail is not available
If nobody picks up the phone then you must contact the supervisor or manager you work with during that shift
Contact Cards to be distributed
If you need to call in:
First and Last name
Shift you will be missing
Date and time of call
Number you can be reached at
Text messages are acceptable as the
Last Resort
Meal Perks & Breaks
Employees are allowed 1 meal, paid for by UCR Dining, per working day
Meal may be consumed in 15 minute break during shift or 30 minutes before/after your shift
Break times are at the discretion of your supervisor
Meal tickets are provided with valid reasons
Everyone receives a meal but breaks are dependent on the amount of hours a student works
Recipes for Success
may only be used on the white floors in the front of the dining hall (i.e.. Worlds fare, Salad Bar, Deli Bar) It may also be used at My Gourmet and for the blue tiles in front of The Grill
is a heavy floor degreaser it may only be used on the kitchen floors and the back part of the grill and my gourmet
is all purpose sanitizer used for cleaning work areas counters etc

is glass cleaner and may only be as such
may only be used as a heavy floor degreaser in case there is no #143 (ask a custodian first)
Bad Customer Service
The End
Hours, Holidays, Special Events
Schedule Changes
Ice Cream Truck, Concession and C- Store
Hours of Operation
Food Truck
: Mon-Thurs 11am-2pm& 5pm-11pm
Friday 10:30am-2pm
Sunday 5pm-11pm
: Sunday 10am-9pm
Mon-Thurs 7:00-9pm
Friday 7:00-8pm
Scotty's @ A-I
: Mon-Fri 11am-2am
Saturday 11am-22am
Sunday 5pm-2am
Ice Cream Truck:
Mon-Thurs 11am-5:30pm & 7pm- 11pm
Friday 11am-2:30pm

Being a part of A&I's Success
You have many choices to choose from...
And more coming soon!!
Safety Training
Key Points
Food Storage

Make sure all products are properly sealed and labeled.
New zip lock bag procedure
Protective Gear
Always ensure that you have proper equipment when working
A&I Student Managers

Liliana Narcizo
Dominique Fonseca
Kimberly Orellana
Mayra Macias
Scott Yokoyama
Rosa Lopez
Lucia Hernandez
Stephanie Cortez
A&I Operations
Food Truck Operations
Special Events


C-Store/Social Media
A&I Principle Cooks

When Clocking In
Students working on the
Food Truck
please clock in under Food Truck Family
Students working on the
Moo Moo Truck
please clock in under Food Truck Family
Cashiers assigned to cashier at the
please clock in under Scotty's @ A&I Transfer
Students working at
please clock in as normal
Calling In
Training Cards
Everyone is retrained! New students, returning students, and supervisors
Top safety issues: Lack of focus, falls, burns, and heavy lifting
Cash Office
Accessing Radios or Cash bags :
Always find a supervisor or student manager to open the cash office
When obtaining a radio please sign the binder for the radio (must check
Radios must always be
to the cash office
Do not pass radios onto others by hand
Safety Video




Anyone who wants extra hours not going over 18 hours
Working during special and sporting events
Various Sporting events throughout the year
Extra Hours = Extra Money!!
C-Store Procedures
C-Store Expectations
Brenda Rubio
Good vs Great
Customer Service
Student's assigned to work c-store may sign for the product
Students must restock any product available during downtime(FIFO)
Pull items forward
Check on any expired items (UCR Grab n Go/Brown Bag)
Have appropriate forms available (offline forms/ temperature forms)
Clean up after every shift
Must be checked out by a supervisor
leaving the c-store
Must clean coffee machine after every shift.
Food Truck Students
Coffee Truck & Moo Moo Truck Students
The food truck will have its own separate sheet for the recipes .
It will be located above the passenger seat and should always remain there
Every week there is a new topic
A supervisor or manager will explain the topic and may quiz you at any time
The recipes for success only need to be signed once a week
Please make sure you stay up to date with the topic
It will be your responsibility to read over and sign the recipe for success each week
They will always be located in the student office or you may meet with the supervisor on duty before you clock out
Full transcript