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Communication Presentation

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Sally Salim

on 29 January 2013

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Transcript of Communication Presentation

Group 1
Dessilya Karso
Gracia Welliem
Julius Wijaya
Sally Salim Non-Verbal Communication DEFINITION Advantages Communicate with someone who is hard of hearing or deaf.
Communicate at place where are supposed to maintain silence.
Communicate something which a person does not want others to hear or listen to.
Non-verbal communication makes conversation short and brief. Characteristics of Non-Verbal Communication Intentional or unintentional
(Kumbhar 2012) Non-verbal communications refers to the behavior and elements of speech aside from the words themselves that transmit meaning (Business Dictionary, eds 2013, accessed January 20,http://www.businessdictionary.com/definition/non-verbal-communication.html#ixzz2IgOrljIP). Examples of non-verbal communications:
Facial Expression
Body Language and Posture
Eye Gaze
Appearance Gestures Deliberate movements and signals are an important way to communicate meaning without words. Facial Expressions Facial expressions are responsible for a huge proportion of nonverbal communication. Paralinguistics Paralinguistics is vocal communication that is separate from actual language. For example tone of voice, loudness, inflection and pitch. Body Language and Posture Posture and movement also convey a great deal on information. Proxemics Proxemics is the amount of distance or space someone perceive when he or she communicates. Eye Gaze Looking, staring and blinking can also be important nonverbal behaviors. Looking at another person can indicate a range of emotions, including hostility, interest and attraction. Haptics Haptics is a communication through touch. Touch can be used to communicate affection, familiarity, sympathy and other emotions. Appearance A person choice of color, clothing, hairstyles and other factors affecting appearance are also considered a means of nonverbal communication. Communication Process Sender Encode Message Decode Receiver Feedback Disadvantages Communicate Effectively In order to communicate effectively, there are 2 factors to be concerned:
Send clear, concise message.
Hear and completely understand the message someone is trying to send to the others. Can not have long conversation.
It varies from culture to culture.
Can not discuss the particulars of the message.
Difficult to understand and requires a lot of repetitions.
Can not be used as a public tool for communication. The Importance of Non-Verbal Communication Functions of Non-Verbal Communication To provide information
To organize interaction
To express or hide emotions
To present an image
To express power and control
(Kumbhar 2012) List of References Kumar, Binod and Kumar Nishant. 2008. Non Verbal Communication. Scribd. Accessed June 11, http://www.scribd.com/doc/7783119/Non-Verbal-Communication.

Kumbhar, Rasika. 2012. "Non Verbal Communication." Slideshare. Accessed January 20, http://www.slideshare.net/rasikakumbhar3/ppt-non-verbal-communication.

Okon, John. J. 2011. "Role of Non-Verbal Communication in Education" Mediterranean Journal of Social Sciences 2 (5): 35-40. "Our daily nonverbal behaviors reveal who we are and impact how we relate to other people" (Okon 2011). Example of Non-Verbal Media
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