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MSF presentation

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Willow Brugh

on 31 January 2017

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Training the Users
Field Testing
Building a Market Presence
What use is a tool if it's not deployed?

GWOB gives active response organizations a central source for a myriad of tested and supported tools
Supporting yourself through Good Deeds.

It's important that the work being done is valued in such a way that developers can support themselves. It's equally important that the customer base be respected and supported.
A long standing issue with Digital Humanitarian response is a lack of consistency and support.

In this model, a known structure is provided for further support : response teams know who to ask, and it is worth the developers' time.
products are sold

teams are hired

start business
Tool taken into the field, connections made during incubation time put to use in propagation
for-profit: set up
fiscal sponsor within TSF
find another agency or form c3
48-hour contests that engage diverse communities to create real solutions
Open Sourcing
Tools and solutions, having had a private run, become open source.

All community members can share in benefits, and the creators have built their reputations.
Events show introductory video at their location, encourage teams to apply.

Teams submit a short video and project overview to gwob.org/rhok

GWOB Advisory board review applicants.

3 teams and 1 back up are invited to the accelerator every 6 months.
GWOB operates as a non-profit - low consumption, high impact. Investments in the organization are directed towards long-term sustainability.
Long-term Sustainability
1 in 20 businesses sustain
if we do 4-6 teams per round
it will take 2-3 years before we see a return,
4-5 years before real returns sustain the program,
7-8 years before program is entirely self-sustaining
2. Benefits of innovation and collaborative work styles not prevalent in traditional response
2-3 years = first return
7-8 years = self-sustaining
4. Integration and propagation of worthwhile ideas and tools into the global community
3. Endorsement of functional, relevant projects for organizations with no room for error
1. Disconnect between Digital Humanitarians and those they wish to help
acceleration / business model
Meet with Investors, Partners, Organizations, etc
Business Development and Legal Container Formation
Business Development and Pitch Refinement
Field experience, relevance, and Connection to Existing Orgs
Technical Development, Security, and Human Rights
1st month
2nd month
3rd month
4th month
5th month
6th month
development process
We're just wrapping up our first prototype run.
A bi-yearly summit pulls in mentors, new teams, and graduates into the same geographic location to share ideas and experiences
In the future, we'd like to give teams stipends so they can focus on their work.
Supporting GWOB.org is a great way to get visibility being connected to a social cause using technology, and the talent that gets involved.
We have collected our favorite projects onto GWOB.org/projectswelike Each provides a point of contact, what needs they have and a code repository.
Developer Partnership.
Allows our accelerator teams to focus on their projects during development, before it is released as a product. Bounties associated with ethos, platforms, and milestones guide the teams towards success.
Accelerator Partnership
Global Partnership
GWOB is growing quickly and supports staff, events, team and program incidentals. By joining us as a global sponsor of Geeks Without Bounds, you will enjoy the highest partner visibility and be instantly plugged into the cutting edge of responsible digital humanitarian efforts and summits.
It is of course also totally possible to contribute and support on multiple fronts.
High time commitment on your org, light on GWOB. No monetary exchange.
Mid time commitment on your org,
mid on GWOB.
5, 10, and 20k monetary commitment.
No time commitment for your org,
high for GWOB.
25, 50, and 100k monetary commitment.
All of your donations (both in-kind and monetary) are tax deductible via our fiscal sponsorship with
Event Sponsorship
Local Partnership
Getting the teams out into the field, with time to sprint through aspects of their development means more cohesive projects and more integration into the global community.
Opt-in time commitment for your org,
high for GWOB.
Negotiable monetary commitment.
Our accelerator is done virtually, meaning teams need local connections and places to work in their locale. Provide them with community and a desk.
High time commitment on your org,
low on GWOB.
No monetary exchange.
(like you're surprised.
this *is* a money-raising website.)
People can now speak to the world.
It's our responsibility to listen.
Mozilla Emergency Badges
Volunteer Management
Donation Management
#Sandy Innovation Team
What is the experience like for the
affected populations?
Disaster Recovery Center
Resource Management
General Trends
Rethink / Redesign
Official response sets up Disaster Recover Centers (DRCs) in places with large parking lots by cleared roads. This means flows of people need to be established in areas meant for cars.

In contrast, Community DRCs form in areas people know well - school, churches. People also know how to flow through these spaces. However, these ad-hoc spaces take time to become known to official response, and so are limited in capacity.
Disaster Recovery Centers (DRCs) are established to register people for financial assistance for housing, registering to be located by loved ones, and the like.
Ground Truth
Debunk rumors. Rumors started from lack of communication.
This is better than it used to be: hand-fill out a form, mail it in, wait weeks to hear back
People have to wait around while their devices charge anyway..
Has to be certified to take personal info for the gov
Space and structure for the community to self-organize around
Volunteer and Resource management is HARD.
Occupy Sandy had a great ad-hoc'd structure built up around Google Fusion tables, but wasn't keeping up.

Provided a half-day work shop with Sahana to get Occupy Sandy on the specialized tool.
iPads equipped to help serve disabled needs as well
Calculator for DRC power requirements
Only offer connectivity to "official" people, not the affected population.
Queued to go
Queued to go
Queued to go
The formalized methods of interacting take more time to set up relationships with than it takes to actually start working.
Each group tries to maintain a complete listing of all ongoing projects.
Instead, track your own and link to other groups. Then overhead is not an N^2 Complete Graph problem.
Gap Finding and Individual Assistance
Missed Opportunity
Opacity of
Responsibility and Efforts
After figuring out where to go, you spend at least
in line
So, the Field Innovation Team brought vsats into the community DRCs.
FEMA Field Innovation Team
So it is not just a matter of official and unofficial groups finding each other, but also how people find their way through those spaces.
ITDRC worked with several NGOs including: NY Tech Meetup, Humanity Road, Haiti Connect, Global DIRT, and Women in AV (WAVE). They were supported by a number of technology providers, OEMs, and VARs who donated services and technology assets for the DRCs.
VSAT: ViaSat Communications and Hughes Network Services
VoIP Phones: Cisco TacOps
WiFi: Aruba, Cisco TacOps
SIP & Call Manager: DIDWW
VoIP PSTN Service: CallCentric
Integration: ITDRC, Disaster Tech Labs
thanks to GFV!
thanks to Tropo!
Person in a health care facility is evacuated. Can be in an orderly manner, or not very ordered. You don't know where they went. After a disaster,
we have to check now where
what person from where is in
what hospital now. Then we can
get them back to their place of
origin. Provide that info to their
loved ones and to their physicians.
Information gets pushed to an automated contact. If no contact is found, info is added to Safe and Well (anything HIPPA compliant)
Asking org: NY Medicine
Status: curated
Asking org: NY DOE
Making this: http://schoolsstg.nycenet.edu/Home/InOurSchoolsToday/2012-2013/cancellations.html
more friendly to use
Status: In process
Now waiting to hear what the school district wants
(even though the initial thing was a specifc ask)
Asking org: FEMA and White House
Have / Need
Other Useful Things
From the Volunteer Technical Communities #Sandy Nov 2 2012
Asking org: White House
San Francisco / Seattle
Mobile Assessment of Damage for the Public
Re-Ignited from
Random Hacks of Kindness
over the past few years
Pascal is on this one
Comic by Jen Thomas
Disaster Accountability Project's Smart Response
Don't see something you should?
See something you shouldn't?
mail willow@gwob.og
all drawings by willowbl00
except these
but none of the tech work. Saddest of faces.
Boston / DC
Work done by: Fran Boon, Pat Tressel, David Black, Emily Kagan Trenchard, Alan McConchie, Nathan DiNero, Mark Prutsalis, Patrice Cloutier, Sean Kolk
Work done by: Ashley Williams, Noel Hidalgo, Philip Ashlock, Andrie Zbikowski, Simon Rakov, Seon,
Galway, Ireland
Comms Map
Andrew Turner and Crisis Commons
Also Auckland!
Taking an action, any action.
Institutional Knowledge.
This is what I study. How groups of people create institutional knowledge outside of busted institutions.
Unplanned Hackathons
This is where we need the most help.
Full transcript