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Reflection: Communication Styles

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by

Natasha Patel

on 12 October 2013

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Transcript of Reflection: Communication Styles

Reflection: Communication Styles
What is Communication?
- the interchange of thought, opinions, or info by speech, writing, or signs.
-vital to the success of ANY relationship
-breaks down barriers between opposing sides to reach a common goal

Organizing Information
-provides reasonable thought process about how and when information ought to be communicated
-makes information easier to understand
The Communication Process
This is important for:
-recognizing and remembering information effectively
-communicating information effectively
-disregarding useless information
recognizing connections and patterns within information

This can be done through:
Flowcharts
Diagrams
Graphs and more...
Outlines
Aggressive Communication
- uses manipulation to reach a goal
- uses guilt or intimidation
- allows people to know how the other person is feeling
- usually straight-forward and heartless
- no compromises
Assertive Communication
- trying to find a mutual agreement or solution
- typical communication style
-the healthiest and most effective communication style
-"politely arguing"
-allow others to speak, and reach a solution

Passive Communication
-based on avoiding confrontation
- no reacting, or standing up
- goal is to not be noticed
-remains quiet, not conveying feeling or standing up for opinion
- no assertive information
- usually doesn't care enough about the topic, and feels no need to contribute
Passive- Aggressive Communication
- combination of passive and aggressive
- wishes to avoid conflict, but still wants something
- wants things done their way through manipulation
- a very common communication style
-sarcasm is a good example
Communication Styles
Assertive
Aggressive
Passive
Passive- Aggressive
What is the impact of communication on society?
Glittering Generalities
Information Sources
There are two types of information sources:

-
Primary Source
: a source that comes from personal, first-hand experience. Usually the most reliable.
-
Secondary Source
: a source that was not there at the time of the event or that did not personally know the object of research.
What is Hearing?
Hearing is the ability to percieve sound. It is done by transmitting vibrations to the brain. Focus is required in order to remember information
There are 2 types of listening:
Passive Listening: one participates, and therefore retains and applies information.
What about NONVERBAL Communication?
Nonverbal communication is sent through body language and expression. It establishes credibility with the audience.
Well... Talking isn't the ONLY ascpect of the Communication Process we need to master...
There is LISTENING involved, too! It includes hearing, focusing, understanding, and remembering. In fact, there are TYPES of listening.
What is Focusing?
Focusing is the act of paying attention to information gathered by the senses.
Active Listening: this is the ususal form of listening where one simply hears, but doesn't register. Thus takes place in informal conversations.
Eye Contact
: proves sincerity, sparks interest, and creates inviting atmosphere
Includes:
-eye contact
-facial expression
-gestures
-posture and body orientation
-proximity
Posture and Body Orientation:
Reflects thoughts, attitude, feeling, and sometimes personality
Proximity
- (or distance) Differs from culture to culture, but establishes relationship between communicators
Gestures
: Can emphasize on information, and make it more interesting.
Facial Expression
: Sets the tone, can provide feedback, and reflects feeling
Either/ Or Fallacy
"Black and white thinking" is encouraged as people are asked to choose between sides, to develop an opinion leaning either one way or another.
Glittering Generalities
This is used to exaggerate details. One may use important sounding words in a very general statement. This cannot be proved or disproved.

Ex: "Buy some fresh, sparkling water from our purest streams."
Bandwagon
Band wagon uses peer pressure to convince others to do something or think a certain way.

"Everyone else is doing it, you should too. Don't be left behind.
Propaganda
The dissemination of information such as facts, arguments, rumors, half-truths, or lies—to influence public opinion.
Either/ Or Fallacy
Propaganda
Bandwagon
Full transcript