Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

Einstein Bros. Bagels

Presentation by: Joshua Lomot, Alyssa Guller, Jonathan Baldessari, Maria Villasmil
by

Joshua Lomot

on 3 December 2014

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Einstein Bros. Bagels

Data Analysis
Einstein Bros. Bagels

Straightforward and Accessible Process
Clearly presented Menu
Customer Flexibility
Current State
We made 96 observations
100% performance rating and 0.15 PFD allowance
Overall Standard Times:
In line: 1.54 minutes
Ordering: 0.40 minutes
Paying: 0.45 minutes
Waiting for order: 2.34 minutes
Total: 4.73 minutes
Limit of four workers behind counter
Eliminate an entrance or create an easy path from both entrances
Proposed Future State
Over-Crowded Waiting Area


Customer Overflow in Line


Flow interruption by Smoothie Order
Current State
Intercom or buzzer system
Snake line
Prepare ingredients for smoothie and have food preparation employees prepare them
Proposed Future State
Work Flow
Project Objectives
Project Timeline
Introduction
Observe process for customers during lunch shift
Obtain time standards for each task
Determine ways that Einstein's can improve their process
Project Proposal
Project Scope
Process Flow
Chart
Data Collection
Plan
Data Collection
Data Analysis
Time Standard
Bagel:
4.27 minutes
Coffee:
4.58 minutes
Sandwich:
7.27 minutes
Pre-Made Item:
1.68 minutes

Gantt Chart
Data Collection
Smoothie:
7.98 minutes
4 workers= most effective
Shortest waiting time in line
Shortest waiting time for order to be ready
We conducted this time study with a continuous time study method.
Used by starting a stopwatch and letting it run uninterrupted.
We recorded the time when tasks begin.
Measured data on weekday afternoons from 12 PM to 5 PM.
-Time in line -Time to order
-Time to pay -Wait time for order
*(Data in minutes)
Benefits to this method include:
Better way to see the flow of how customers are processed.
No time lost in between tasks and nothing is left out.
If there is anything irregular in the process it can be easily seen.
Full transcript