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Chinese Etiquette

How we and others should act in a Chinese setting.

Jordan Jacobus

on 16 November 2012

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Transcript of Chinese Etiquette

photo credit Nasa / Goddard Space Flight Center / Reto Stöckli Jordan Jacobus Chinese Etiquette Dining Food Customs: The Chinese prefer entertaining in public places, more so if you are a foreigner. Invited to home = great honor.
Can't come? Explain your conflicts.
Arrive on time.
Shoes off in house.
Small gift for host.
Eat well = enjoying the food. Dress Men wear dark colored, business suits. Women wear business suits or dresses with high neckline. Women wear flat shoes or very low heels. No bright colors. Negotiation Seniors are the spokesman for introductions.
Negotiations are slow paced.
Chinese are non-confrontational. They won't say 'no', they will say 'they will think about it' or 'they will see'.
Chinese negotiations are process oriented. They want both parties to be comfortable doing business with the other. Celebrations Gift Giving:
In general, gifts are given at Chinese New Year, weddings, births and more recently, birthdays.
Food baskets make a great gift.
There are many things you shouldn't give as gifts including knives and other cutting utensils, clocks, handkerchiefs, flowers, and many others because they have different negative meanings.
Don't wrap gifts in white, blue or black paper.
Four is an unlucky number. Eight is the luckiest number.
Present gifts with two hands. Gifts are not opened when received. Gifts may be refused three times before they are accepted. Language Chinese is made of closely-related languages. Over 1.2 billion people speak one or more varieties of Chinese.
All belong to the Sino-Tibetan family of languages.
Each one having its own dialects and sub-dialects.
Mandarin or Cantonese are the safest languages to study for trip. Networking Networking is a young concept.
Many Westerners and Chinese are still finding their feet when it comes to working together.
Mingling with new people, small talk, and the exchange of cards is most common.
Denying any compliments anyone gives you and uttering a few words of Chinese, shows you're in touch with Chinese culture. Business Communication Before leaving, send materials (in Chinese) that describe your company, its history, and literature about your products and services so they get to know you. The Chinese use intermediaries to ask questions that they don't make directly. Social Settings China doesn't make enough jobs for college graduates.
Complaints from workers often end in termination being easily replaced; millions wait for jobs that way.
Chinese workers are becoming more efficient.
Productivity increased, meaning unit labor costs had decreased. Meetings Introductions:
Business cards are exchanged.
One side should be written in Chinese in gold ink. Cards include your title. Your companies rank should also included.
Hold the card in both hands when offering it, Chinese side up.
Acknowledge cards given to you and then place it in your purse or briefcase. This shows you care. Not doing so will make you look hurried and inconsiderate.
Never write on business cards unless told to. Behavior Behavior:
When in a business setting, meeting, or dinner, the Chinese have mostly the same rules as the US.
Differences; don't eat or drink if the host isn't present, leaving some of your meal shows you are full and satisfied, never tip as the Chinese will take it as an insult. Table Manners: Learn to use chopsticks if you can't already.
Wait to be told where to sit.
Host will eat first and give the first toast.
Try all foods given to you. Never eat the last item.
Rice bowl = close to mouth when eating.
Slurps and belches = "good food".
Chopsticks go to resting position after a few bites, drinking, or speaking. After this, a relationship will be made. It might take time for them to be comfortable. Be patient. They see you as representatives of your company, not as individuals. Holidays: Chinese New Year Eve, Chinese New Year, Lantern Festival, Blue Dragon Festival, Shangsi Festival, Tomb Sweeping Festival, Dragon Boat Festival, The Night of Sevens, Ghost Festival, Moon Festival, Double Ninth Festival, Spirit Festival/Water Lantern Festival, Winter Solstice Festival, and Laba Festival. Appointments made 1-2 months in advance in writing.
Intermediaries can arrange a formal introduction.
Provide the company with information about your company goals for the meeting(s).
Arrive on time, or early. Being late is an insult.
Each participant will have specific agendas they want to cover.
Send the agenda before so they have a chance to do anything they need to before. Be patient and listen.
Everyone will try and dominate the floor, even though their topics might be irrelevant.
Guests are seated in order of rank.
Provide yourself with an interpreter.
Visual aids are useful and done in black in on white background.
Presentations should be detailed and factual, focusing on long-term benefits. Be prepared for a challenging presentation. Toasting:
First toasts are made by the host or business leader.
One person speaks and the others hold their glasses up and drink. Work Cited http://biznik.com/articles/networking-in-china http://www.kwintessential.co.uk/resources/global-etiquette/china-country-profile.html Decisions require careful review and consideration, they take a long time.
Keep calm or you will lose face, ruining the relationship.
Business is hierarchical. Decisions won't be made during the meetings.
Your starting price should leave room for negotiation. China is here
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