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LAST TEN FEET ACTION PLAN FY 2014 Q3

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by

Lara Caliwan

on 6 August 2014

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Transcript of LAST TEN FEET ACTION PLAN FY 2014 Q3

Share Expertise
1. 11 am/7pm Daily
Provide a CT Tracking sheet where MOD should witness the CT of partner on AM and PM shift.
By When: Jun- August
By Whom: Non-Management Partners.

Impact Coffee Quality
Share Expertise
Sell Coffee
Share Expertise
1.Completin of cofee tasting activity in Sampling Tracking Sheet.

2. " Yes" in LA terms of CT activity and Coffee Knowledge.
Sell Coffee
1. Increase Sales of VIA and reduce Mark out

2. Achieve target whole bean sales for Months of June- August.
1. Hit KPI of 80% in CV in terms of taste of beverage.

2. Meet and exceed goal in knowledge of brewing equipment.

3. Hit KPI of 80% in CV for taste of beverage.

4. Increase in CV score on friendliness of employee.
LAST TEN FEET ACTION PLAN FY 2014 Q3
1.Weekly Knowledge Check:
Partners will be given shortexams during weekends to Check knowledge regaearding our beverage quality Standards
By When: June- August
by Whom: Jhinky, Jan Imoh and Josh

2. Malhkonig Calibration:
One on One Malhkonig Calibration coacjing during off peak hours.
By When: On-going
By Whom: Non-management Partners

3.
CnC; Randomly select customers
who'll answer a survey form about their beverage which they ordered.
By When: June-August
Assigned Partner.
Sell Coffee
1. Re-introduce Via ready brew to partners
By When: On-going
By Whom: Hannah and Ana
2. Inter Store Sales Contest- A tracking sheet will be provided where partners should place the SKU/ Sticker of wholebean they were able to sell with MODs countersign as the proof of witness of the sales.
By When: July- August
By Whom: All Partners
Sell Coffee
Impact Coffee Quality Results.
Impact Coffee Quality
TEAMWORK
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