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LD 2.0 Leadership Philosophy (PP Recurring)

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Duncan McPherson

on 3 July 2016

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Transcript of LD 2.0 Leadership Philosophy (PP Recurring)

Leadership Breakthroughs
REMINDER:
Leena's Start
Date 12/19/2014
Welcome!
A little housekeeping...
Big thanks to Christy Scott!
Let's start with introductions
Name, City, Role, Tenure
One fun fact about yourself
1978
Facilitators
Facilitators
Norms
Cellphones to silent and put away
Take care of your own needs -- rest room, snacks....
Contribute; ask questions any time
Respect: no sidebars; be engaged; no devices or diversions; return on time
History
The 2012 Leadership Development project
The 2014 "Culture Project"
Change management will be an ongoing focus (and challenge!)
Your Goals?
__________________________
__________________________
__________________________
__________________________
Our Goals
Build a community of leaders
Build on mission, vision, values, brand
Help you see "you as a leader (and person)"
Reinforce and freshen the principles of LD 1.0
Add important new topics
Help you become confident you can apply all this
Our Goals (cont.)
Help you create a plan for success
Get you excited and motivated about our ongoing program elements
Gather your input to make this program more successful with the next class
Agenda
Day One -- Personal Leadership
Elizabeth and Duncan
Lee
Felicia
Norms
Cellphones to silent and put away
Take care of your own needs -- rest room, snacks....
Confidentiality (but share new knowledge)
Contribute; ask questions any time
Respect: no sidebars; be engaged; no devices or diversions; return on time
Challenge yourself -- experiment and stretch!
Sensitivity (to others; don’t take comments personally)
(We have a secret weapon for this....)
8:30 AM Introduction / Kickoff
9:00 AM TM Mission, Values and Culture
10:00 AM Break
10:15 AM TM Mission, Values and Culture
11:15 AM Leadership Philosophy
12:15 PM Lunch

1:30 PM 360 Degree Feedback and Interpretation
3:30 PM Break

4:00 PM FIRO-B
6:00 PM Adjourn

Agenda
Day Two -- Leading Individuals
???
Agenda
Day Three -- Leading Teams
Becky
9:00 AM Why Coach?
9:30 AM 1:1 Coaching Meetings
10:30 AM Break
10:45 AM Constructive Feedback
11:45 AM Difficult Conversations
12:45 PM Lunch
1:30 PM Progressive Discipline
3:00 PM Break
3:30 PM Coaching Impediments
4:30 PM Onboarding
5:00 PM Skip-Level Meetings
5:30 PM Adjourn

Elizabeth/Felicia
Lee/Felicia
Lee/Joann
???
8:30 AM Stages of Team Development
10:00 AM Break
10:15 AM Delegation
11:15 AM Situational Leadership
12:00 PM Lunch
1:00 PM Situational Leadership (cont.)
3:00 PM Break
3:15 PM Situational Leadership (cont.)
5:00 PM Wrap-Up/Action Items
5:30 PM Adjourn

Lee
Duncan
Agenda
Elizabeth
philosophy
Jared
???
Jody
Cole
Why?
Establish norms and expectations
Encourage consistency across leaders and teams
Provide guidance/best practices
Synchronize leadership behaviors with our values/team principles
Goals for Today
Make our philosophy clear
Provide tools and ideas to help each of us grow
A little self-reflection
Better leaders Better results
Provide the foundation for consistency
S-T-A-R Leadership
Style
Collaboration
Communication
Trust
Respect
Engagement
Integrity
S-T-A-R Leadership
S
tyle
T
rust
A
ction
R
esults
10 leadership attributes
in four clusters
Tight linkage with our
team principles/values
Vision + Courage +
Communication =
Inspiration
Vision
Communication
Courage
What vs. How
What's the role of the leader?
Produce the best team results via:
Sweeping away obstacles that inhibit great performance (processes, interpersonal, etc.)
Strategic Vision and Direction
Alignment
High-Functioning Teams
Synergy
What vs. How
If that's the "What," our Leadership Philosophy describes "How" we think you can best accomplish that
Action
Best Ideas Win
Decision-making
Simplify!
Results
Performance Standards
Accountability and Responsibility
From Your Pre-Work
Anything unclear or confusing? Anything you agree with?
Anything missing?
Behaviors you could improve on?
S-T-A-R Leadership
Style
Collaboration
Communication
Trust
Respect
Engagement
Integrity
Action
Best Ideas Win
Decision-making
Simplify!
Results
Performance Standards
Accountability and Responsibility
Help Others Succeed
Be Transparent
Do What You Say You're Going To Do
Help Others Succeed
Embrace Change and New Ideas
Simpler is Better
Take Ownership and Act
Do What You Say You're Going To Do
Self-Reflection (Alone)
What changes can you make to become
Be honest: assess your own development needs
more effective?
An action plan to share?
Ideas to stress and strengthen accountability:
Quarterly cohort coaching discussions
Discuss on next 1:1
A clear statement:
Through cohorts
How else?
“The company’s expectation is that you will make the necessary time and effort to adopt this philosophy and continually improve as a leader, and that your manager will hold you accountable.”
Business model...
How can you
begin
to make those changes?
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Group Exercise
1. How would you define your attributes?

2. What is the business impact in the workplace when our leaders embrace and display these attributes?

3. What is the cultural impact in the workplace when our leaders embrace and display these attributes?

Show positive impacts but also include negative impacts if the attributes are not displayed.
From Your Pre-Work
"Come prepared to talk about 2-3 specific, successful leadership behaviors you observe at Ticketmaster that support our philosophy"
Why are these behaviors effective?
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Full transcript