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3 P's for 21st Century Resiliency

People - Partnerships - PS-Prep

Bob Connors

on 25 March 2016

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Transcript of 3 P's for 21st Century Resiliency

Need to understand the Risk Equation
R = T * V * C
Threats are growing in severity, frequency and consequence
21st Century threats
10. Katrina (2005)
8. Andrew (1992)
7. Hugo (1989)
9. Ivan (2004)
6. Camille (1969)
5. New England Hurricane (1938)
4. Great Labor Day Storm (1935)
3. Okeechobee Hurricane (1928)
2. Florida Keys/Corpus Christi (1919)
1. Galveston, TX (1900)
Make preparedness/resilience personal
Assure people know their roles & responsibilities
Help your people be better prepared at home
Help travelers be better prepared
Enhance partnerships at ALL levels (local, State, Federal, Tribal and private sector)
Build partnerships with "competimates"
In a catastrophic disaster - we're all in this together!
Make it personal - highlight stories from those impacted by disasters
Help connect employees with local orgs (e.g. CERT, ARC)
Provide family preparedness guides
Push for community preparedness (e.g. ready.yourcity)
Be Prepared @ Home
Be Prepared @ Work
Consider making it competitive with contests
Make sure employees know their roles
A culture of preparedness at work, will lead to a culture of preparedness in the community
Be Prepared on the Road
What if...
your rental car broke down in the middle of nowhere
you got in a car accident with your rental or it gets stolen
you miss your flight or your flight was cancelled and you may be stuck in a city that is about to have severe weather?
you hear warning sirens and think there may be a tornado coming?
you are in your hotel room and the fire alarm goes off?
you are injured during an emergency landing?
you got very sick and needed to see a doctor?
you forgot your prescription drug(s)?
you were assaulted?
you were arrested?
you witnessed a violent crime?
you discovered a suspicious package?
your hotel room was broken into?
you lost your wallet, purse, license?
Travelers need to be Crisis Ready
Private Sector can't effectively respond/recover without the Public Sector
Public Sector can't effectively respond/recover without the Private Sector
National resilience requires a collaborative effort

We're all in this together!
>80% of the CI/KR is owned/operated by the PS
Private Sector has resources that can assist
Private Sector innovates – we can help solve problems
Need intel, access, responders, equipment, lessons learned…
How do you build partnerships??
Mutual Trust
Help each other solve problems
SME sharing
Information sharing
Not about $$ (can’t just be sponsorship requests)
Leverage Technology
LinkedIn, Twitter, Facebook, etc.
Provide feedback about how it’s working
Communicate Success
Share partnership success stories and lessons learned
Start local and work your way up and out – can never have too many
Just Ask!
The 3 P's of 21st Century Resiliency
Why Focus on Resiliency?
The quadrennial homeland security review (QHSR) identifies “Ensuring Resilience to Disasters” as a primary mission for DHS…

Goal 5.2 is to “Enhance Preparedness” – this includes home, community, and private sector preparedness
Private Sector Preparedness program (PS-Prep) is getting traction

Three standards approved for certification: NFPA 1600, BS25999 and ASIS SPC.1-2009
(e) bc@raytheon.com
(o) 978.436.3150
Contact Info
9/11 Commission Act of 2007 (PL 110-53) directed DHS to establish a “Voluntary Private Sector Preparedness Accreditation and Certification Program”
Establish a common set of criteria for private sector preparedness
Enhance nationwide resilience in an all hazards environment by improving private sector preparedness
Voluntary participation

Method to independently certify preparedness of private sector entities (3rd party certification)
Administered by non-governmental entity
DHS designates one or more standards

Separate classifications and certification methods for small business

Integrate and leverage existing regulatory requirements and programs, if feasible

DHS maintains a listing of certified entities and make public a list of consenting participants
Thank you for your time!
Bob Connors, CHS-IV, CBCP, MBCI
Director, Preparedness
(or Impact)
Copyright (c) 2011 Raytheon Company. All rights reserved
Customer Success is Our Mission is a registered trademark of Raytheon Company
We can't make threats = 0 (i.e. prevent all of them)
We need to focus on addressing vulnerabilities and minimizing consequences
We have higher risk and lower risk tolerance
Resiliency starts with...
People. Partnerships. PS-Prep.
Exchanging business cards is a start, but don't stop there.
July, 2009: ANAB selected as accrediting body
Oct: 2009:DHS announces initial standards
Nov, 2009: Public comment period begins for standards
Jun, 2010: DHS announces three standards selected
Sept, 2010: ANAB announces accreditation guidance
Hold workshops with federal, State, local and NGO partners
Create preparedness guides for employees
Could we have prevented 9/11?
Could we prevent Katrina from devastating the Gulf Coast?
Could we prevent a 9.0 earthquake and Tsunami?
Could we prevent all the cyberattacks that are corrupting our systems and stealing our intellectual property?
Could we prevent the 1100+ tornadoes in the first five months of 2011?
Generate awareness through portals/home pages
and...use collaboration tools/internal social networks
R = T * V * C

We can't prevent all threats
Full transcript