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Transcript of Team 1
Tom - benchmarking and industry stats
For every positive
Alison Mott, Joanne Berwick, Louise Wisbey, Mark Gamble, Rebecca Warriner-White, Tom Love, Eleanor Walsh, Ben Rose
There appears a negative
Clever Nelly - Elephants Don't Forget
- Health & Retail IPS
Team 19 - key points to take away
- Health & Retail testimonials
US - Similarities or differences?
XpertHR New Business & Retention
Vertical Presentation - Retail and Health Services
Thank you for watching
Up-skilling managers / leadership capability
Operational efficiency - integrated HR systems
Reducing ER issues
Disciplinary – misconduct vs gross misconduct
Grievances – lack of communication
Performance Management – economic climate dri
Tackling High Turnover/Low Retention/High Absence Rates
Challenges in Retail HR….
Investing in future talent
"The NHS in England is on 'High Alert' to make sure there are no failings as it gears up for the biggest change in its history", the head of the NHS says.
A more open, transparent culture will challenge perceptions that the NHS lacks compassion. It is clear the implications will be ground-breaking and change the way we work - and it will involve 'hard HR'
Dean Royles, Chief Executive for the NHS and Chair of the Board for the CIPD, 21st Nov 2013
XpertHR Retail New Business & Retention
Manager Up-skilling and devolution of HR
not sure if we need this - does it add anything?
original thinking was that it illustrated a volatile market where the sector is growing but there are winners and loser
Talent Management & Engagement
The changes in shopping habits "are proving to be 'brilliant news' for customers – in terms of price transparency, information, and convenience...."
"but have big implications for HR, and could become a nightmare".
1) New breed of
2) Workforce planning /
3) Manager Up-skilling &
devolution of HR
Lisa Cook -
HR Business Partner
Investing in future talent
“The divide between store and digital has never been greater".
1) Staff Engagement
2) Organisational Development
3) Culture Change
Organisational structure charts
Number of staff affected
Senior Talent Consultant