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Transcript

What is a

FIERCE CONVERSATION?

1. a loud argument about important issues

2. telling someone to follow the rules/regulations/contract or face disciplinary consequences

3. a conversation in which we bring ourselves into the discussion and make it real

4. a conflict resolution process that involves a referee

3. a conversation in which we bring ourselves into the discussion and make it real

What is

your message?

1. Master the Courage

to Interrogate Reality.

2. Come out from behind yourself into

the conversation and make it real.

3. Be here, prepared to be nowhere else.

4. Tackle your toughest challenge today.

5. Obey your instincts.

6. Take Responsibility for your emotional wake.

7. Let silence do

the heavy lifting.

Remember:

  • Interrogate reality
  • Explore your partners' realities completely before making decisions
  • Place no blame--but vs. and
  • Watch physical symptoms

“One conversation at a time you are

building, destroying, or flatlining your relationships.

It’s possible to create high-intimacy,

low-maintenance relationships-

one relatively brief conversation at a time.”

Unfierce Conversations

Error 1: So how's it going?

Error 2:

The Oreo Cookie

Error 3:

Too Many Pillows

Error 4:

Writing the Script

Error 5:

Machine Gun Nelly

So what is your message?

  • What do I want them to remember tomorrow?
  • Appreciation, praise--there's so little of it going around

Starting Fierce Conversations

Facilitators:

Rachel Santos

Mike McCoy

  • Life is curly. Don't try to straighten it out.
  • Beach Ball
  • Official v. Ground Truth
  • The Blame Game: the person who most acurrately describes reality without placing blame will emerge the leader
  • Bread crumbs always lead back to the CEO
  • No more but, just and
  • You get what you tolerate--integrity outages
  • The Answers are in the Room
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