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Everything you wanted to know about COA but were too afraid to ask

COA Kick Off
by

melissa white

on 3 September 2013

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Transcript of Everything you wanted to know about COA but were too afraid to ask

Everything you wanted to know about COA accreditation but were too afraid to ask
WHAT'S THE BRIGHT IDEA?
WHAT YOU'RE THINKING...
WHAT THEY'RE THINKING...
LET'S TALK STANDARDS
HOW ARE WE EVALUATED?
types of evidence
HOW WE'LL GET IT DONE
the timeline
this will help us get where we want to be
Proves that we're doing what we say we're doing - and doing it well

Streamlines processes so we're working as one instead of many

Provides an opportunity to evaluate the needs of our community

Identifies emerging social issues (human trafficking, veterans suffering from PTSD)

Provides opportunities for new funding sources

Helps to reduce our insurance premiums
September 27, 2013 - Preliminary Self-Study Due



September 2013 - Stakeholder Surveys Sent

December 16, 2013 - Completed Self-Study Due

January 26-28, 2014 - Site Visit
ADMINISTRATION & MANAGEMENT STANDARDS
Ethical Practice (ETH)
Financial Management (FIN)
Governance (GOV)
Human Resources Management (HR)
Performance & Quality Improvement (PQI)
Risk Prevention & Management (RPM)
Miracle Hill exists that homeless men, women and children receive food and shelter with compassion, hear the Good News of Jesus Christ
and become productive members of society.
maybe we should reconsider this
Have you seen what I'm already responsible for?

It takes time away from the real work

The outcomes don't really affect me
Core Concept Standard: A more defined sub-topic of the Purpose Standard; It will always have a numeric designation, a title and the standard itself (i.e. RPM 1, RPM 2...)
Purpose Standard: A general statement that broadly defines the practice and achievable outcomes for the section; Every section includes one
INTERPRETATIONS are provided to help understand the standard better

NOTES provide additional information that may be helpful in implementation

RELATED STANDARDS are other standards which tie into the content of this particular standard

N/A indicates that some standards may not apply and the reasons why *

RESEARCH NOTES give creditability as to the reason for the standard


SELF STUDY EVIDENCE: Submitted through the COA Portal during the Preliminary & Final Self-Study Reports*

ON-SITE EVIDENCE: Documents provided to the Peer Review Team during their visit

ON-SITE ACTIVITIES: Interviews with select personnel and stake holders
SERVICE DELIVERY ADMINISTRATION STANDARDS
Administration & Service Environment (ASE)
Behavior Support & Management (BSM)
Client Rights (CR)
Training & Supervision (TS)
SERVICE STANDARDS
Foster Care Services (FC)*
Group Living Services (GLS)
Services for Substance Use Conditions (SA)*
Shelter Services (SH)
rating indicators
1 - Full Implementation, Outstanding

2 - Substantial Implementation, Good Performance

3 - Partial Implementation, Concerning Performance

4 - Unsatisfactory Implementation & Performance
do we need all 1's?
In order to become accredited, a 1 or 2 is required on all:

Purpose Standards
Core Concept Standards
Fundamental Practice (FP) Standards
Practice Standards: A description of management and service practices in detail; It will always have a decimal in the numeric designation
The Fine Print
organizational chart
* Includes narratives (Long Text Field) which are responses to specific questions related to the Purpose & Core Concept Standards and should be 2-4 paragraphs depending upon the topic as well as documents related to the Core Concept and Purpose Standards.

In addition, Stake Holder Surveys are a formal part of the accreditation process and include surveys of staff, clients, organizations within the community, the Board and others.
* PQI & RPM require two quarters worth of data (June 1)
All remaining standards require one quarter worth (Sept. 1)
customized evidence of
implementation worksheet
getting started
Check your email
Review applicable standards
Attend Task Force meetings
Talk to one another
SITE VISIT or SELF STUDY

Information should be stored in Public Folders under COA Accreditation in appropriate sub folders

All files should be saved with the staff initials until draft & attachments are finalized
(Form 990 MW vs. FINAL Form 990)

Final copies will be uploaded into the COA Portal
ON-SITE EVIDENCE or PEER REVIEW TEAM DOCUMENTATION

Information should be stored in Public Folders under COA Accreditation in appropriate sub folders

All files should be saved with the staff initials until draft & attachments are finalized
(Form 990 MW vs. FINAL Form 990)

Information will be printed and placed in COA Accreditation binders for Peer Review Team
ON-SITE ACTIVITIES or PEER REVIEW TEAM ACTIVITIES

Communicate with appropriate staff to ensure proper implementation
saving it all
2.) COA Accreditation to Standard
1.) Public Folder to COA Accreditation
3.) Standard to Evidence Type
5.) Core Concept to Standard
4.) Evidence Type to Core Concept
* Standards are altered slightly to reflect the programs of MHM
*All decisions regarding N/A must be approved through COA
disregard all "Network" evidence requirements
GOV 6.02 & 6.03
PQI 2.02, 2.03 & 2.04
RPM 2.01, 2.02 & 2.03
BSM 1.02
Full transcript