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Negotiation language

Language used at each step
by

Carole Ansay

on 18 November 2014

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Transcript of Negotiation language

Business and Negotiation English
Examples of
Introduce :
Build rapport
May I introduce myself? I'm...
I don't think we've met. I'm...
Let me / I'd like to introduce you to...
This is...
I want you to meet...

Nice to meet you.
I'm delighted to meet you.
Pleased to meet you, too.
Greeting:
Hello. How are you?
Good /nice to see you again.
Small talk:
How's the family?
How's life?
How did you get here?
Did you have a good journey?
Did you have any problems
finding us?
Discuss and propose
It’s good to see you again.
OK, let’s get down to business.
I would like to begin by saying that …
I would like to discuss…
If I understand correctly, you are proposing + ING or + that you...

I’m not sure I completely understand.

It depends what you mean when you say...

What exactly do you mean?

Why not?
Clarifying
Asking for more information
Sorry to interrupt but…
Establishing objectives

Stating your position

Interrupting

Asking for a reaction

Suggesting
I’d like to suggest+ ING or+ that you ….
Let me remind you of…
I’d rather not … + inf. without to
I was hoping for…
I see, but…

The main problem is /as we see it is …
I’m afraid I won’t be able to…

This is not usual practice…

I’m afraid we cannot accept because…

Yes, but…
Bargain
I understand your position on…
Rejecting
Disagreeing
Absolutely fine by me.
Wouldn’t it be better if we…
We have a deal.
Considering …,don’t you think that…
We feel that due to… would be fair.
Supposing we… wouldn’t you agree…?
We’re prepared to … providing that …
So, let’s say that I accept...
Are you willing to …
If you accept…, we could consider…
I suggest a compromise…
But you’d agree that…
We would appreciate if you could…
If we agree to... are you prepared to...?
Saying what you do:
I'm in charge of...+ noun or -ing
I'm responsible for...+ noun or -ing
My job involves ...+ noun or -ing
I deal with...
I handle...
I oversee...
The time spent in small talk will vary according to cultures. In some, it is essential to spend quite a lot of time establishing rapport.
Small talk takes place before getting down to negotiation, during breaks and eventually after having settled to an agreement.
I'd like to outline our aims and objectives.
There are two main areas that we'd like to concentrate on / discuss.
I think we should start by stating our overall objectives.We could then move on to present an overview of our respective organizations.
Would you go along with that?
Would that fit with your ideas?
What we would like to achieve from this meeting is...
As you can see,…
These are our usual terms.
Our company policy is …
Our position is …
Does anything I have suggested /
proposed seem unclear to you?
I'd like to clarify our position.
Could you clarify the last point
for me please?
Our main objective is to find more about...
Inviting proposals
Propose
Making proposals
Reacting to proposals
Proposing alternatives
Exploring positions
Build it up!
Stating your position
What would your proposal be?
Would you like to suggest something?
What do you suggest?
I'd like to start by suggesting...
Our proposal would be to...
I propose that we should (consider... first).
I'd like to suggest (a six-month trial period).
I see what you mean.
I take your point but (that's not a long term view).
That may be so. However, (it's not what we agreed in our last meeting).
Alternatively, ...
On the other hand, ...
Well, might it not be better to...?
Negotiating Deals with MP3

Lingua House DOC 11
TO be filled yourself from "Business Grammar and Practice" Michael Duckworth, Oxford Business English - units 41 to 45, p.167-186.
Non Violent Communication
Marshall Rosenberg's NEEDS & FEELINGS LISTS
20 pages advised READing: What's Making You Angry? Shari Klein and Neill Gibson DOC 12
Sensory language
Start very simply...
Diplomatic language
READing: Manage Conflicts in Lon-Term Relationships in Dispute Resolution DOC 2
How to Say What Matters Most?
Also very useful:
https://www.englishclub.com/business-english/negotiations.htm
Workshp in San Fransiso - Marshall Rosenberg

Find out about the :

Use of conditional


Etiquette in emails and meetings
Full transcript