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Goodwill New Hire Orientation
Transcript of Goodwill New Hire Orientation
Panama City/Admin Training
Tallahassee Housing 576-7145
Support Line (850) 508-5635
select option 7
select 1 for Tallahassee
Select 2 for Panama City
Select 3 for Western Area What is Goodwill's mission?
Who founded Goodwill?
How can you share the mission with customers and donors? THE HISTORY OF GOODWILL The mission of Goodwill is to provide job training , education, and employment to people with disabilities and other people with barriers to employment, helping them to reach their full potential in supporting themselves and their family.
Goodwill also provides barrier free apartment complexes in which people with disabilities can live independently. THE MISSION Career Training Centers
Support Services/Loss Prevention
Accounting/Payroll GW DEPARTMENTS & HOW THEY SUPPORT THE MISSION Fred Shelfer, CEO/President
Randy Jones, Vice President
Stacy Larkin, VP Career Training Centers (CTC)
Stan Womble, Director GIBB Services
Jovita Bakker, VP Residential
Erskin Wesson, VP Retail Operations
Tamara Williams, VP of Human Resources
Brooke Lochore, VP Public Relations
Jimmy Cumbie, VP Transportation
Lisa Land, VP Support Services
Shannon Harper, VP Accounting
1-800-770-4922 EXECUTIVE STAFF Individuals with disabilities succeed! CAREER TRAINING CENTER Job Placement
Earn While You Learn-free, for anyone, multiple locations Individuals with disabilities preferred CONTRACTS Litter Crew
Janitorial Safe & Affordable housing for individuals with disabilities RESIDENTIAL SERVICES Oakridge Village
Gulf Coast Village
Thomasville Village II
Oakridge Townhomes (elderly)
springfield Village Individuals who care needed! RETAIL Donations
Mission RIVER FLOW GUIDED PRINCIPLES REVOLVE AROUND... GUIDED PRINCIPLES We are committed to a positive image, great customer service by keeping a clean, neat, organized, and safe facility. Negative Image Bad Service Positive Image World Class Service Individuals with Motivation Preferred! HUMAN RESOURCES Orientations
Community Service Voucher Program
(850)576-7145 ext. 130
(850) 576-7145 ext.143
Tamara Williams, Employee Relations
Lisa Thompson & Laura Ryan
Gail Sherrod, Voucher Program
1-800-770-4922 ext 114
What Your Benefits Are?
When Do You Become Eligible?
Know Where to Find Answers to Questions
Get the Most Out of Your Benefits!
EMPLOYEE BENEFITS Equal Employment Opportunity Employer
Drug Free Workplace
Workplace Violence Prevention
GW WORKPLACE POLICIES TV Interviews
PUBLIC RELATIONS Brooke Lochore, Public Relations
850-576-7145 ext 107
Alert! Drivers Needed! TRANSPORTATION Store Routes
Home Pick Ups
Paul Hogg, Transportation Supervisor
850-576-7145 ext 119
LOSS PREVENTIONS Theft Report Line
Anonymously Report Theft, Fraud, Abuse
850-576-7145 ext 141
Loss of Donations
Loss of Profits
Unsafe Work Environment
LOSS PREVENTION HURTS GW Loss of Job/Income benefits
Loss of Respect
Loss of Promotions or Advancement in Career
Unsafe Work Environment
LOSS PREVENTION HURTS YOU TOO Report theft or stashing
Process donations correctly
Do not take anything that has been donated to Goodwill
Understand and follow policies for store purchases
Know what belongs to Goodwill
Protect yourself – use common sense
YOUR RESPONSIBILITY AS A EMPLOYEE HOW TO REPORT LOSS PREVENTION Talk to your Manager
Call Loss Prevention: 850-510-9312
Anonymous Hotline: 1-888-897-1034
Changes to Contact info
ACCOUNTING/PAYROLL Image Customer Service Profits Donor Value