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Intercultural Communication

Our group looks at the Identity Management Theory
by

Quincy Burggraf

on 1 December 2012

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Transcript of Intercultural Communication

The Identity Management Theory Weaknesses > Face presents the weaknesses within the theory
> Face presents the weaknesses of competence and stereotyping
> Face must be understood by the individual, if not, they will not be adequately prepared or competent in an intercultural interaction.
>Three step process once competence is reached to forming a relationship with foreign culture
>Stereotyping is a weakness because it is a way for outsiders to wrongly manage the foreign
cultures face. William R. Cupach and Tadasu Todd Imahori developed the Identity Management Theory in the early 1990’s. > shows how identities are established, maintained, and changed within relationships
> explains the process and development of relational
identity in an intercultural
relationship. The Basics Phenomenon > gives a better understanding on how relationships are developed> takes a deeper look into the facework of different interactions> understands personal relationships with different people> know oneself> relationship roles> relational identity> more efficient communication Claims/Axioms Processes > Positive face
- A person’s yearning to be accepted by society
- A person’s positive face can become threaten if the individual feels that their presence or companionship is unimportant or undesirable
> Negative face
- A person’s yearning to be individualistic and free from restraints and views of society
- A person’s negative face can be threatened by obstacles and hindrances preventing an individual from achieving their desire
>Positive face-giving
- A person can feel reassurance in the importance of their worth when they receive positive facial acknowledgement
> Negative face-giving
- A person can feel respected when others acknowledge and respect that individual’s desires to be free from restraints Categories > Identity management theory is a form of intercultural communication. > One’s “positive” and “negative” face can be perceived quite differently from culture to culture > In order to deal with clashes among cultures there are three steps an individual can take
-“Trial and error”- individuals will try to look for things in common from one culture to the next-“Mixing up”- the individual changes up their way of identifying things in order to learn how to accept other views for identifying thoughts, ideas, beliefs, etc. -“Renegotiation”- an individual learns how to combine both their views with the views of others
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