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DC Language Access: An Overview (GU)

This presentation was created by the Language Access Program, Office on Latino Affairs. Address all correspondence re. this prezi: Cecilia.Castillo@dc.gov. Please do not cite or distribute without author’s permission.

Language Access

on 17 March 2015

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Transcript of DC Language Access: An Overview (GU)

& Comments
Language Access:
Federal & Local Legislation
Title VI of the Civil Rights Act of 1964

Executive Order 13166

D.C. Language Access Act of 2004
Title VI of the Civil Rights Act of 1964
"No person in the United States shall, on the ground of
race, color or national origin
, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance."
-42 U.S.D. §
Different treatment based on a person's inability to read, write or understand English may be a type of national origin discrimination.
DC Language Access Act of 2004
Enacted by Mayor Anthony A. Williams on April 21, 2004

"The Act's purpose is to provide
greater access and participation
in public services, programs and activities
for residents of the District of Columbia with limited or no English proficiency (LEP/NEP)

The Act's
inherent purpose
is to provide
equal access and participation
to such services for LEP and NEP residents of the District of Columbia.
This Order, "improving Access to Services for Persons with Limited English Proficiency (LEP)," directed federal agencies to:

on how their recipients can provide access to LEP persons;
Improve the language accessibility

of their own federal programs;
Break down language barriers by implementing
consistent standards of language assistance
across federal agencies and all recipients of federal financial assistance

The Order covers all federal and federally assisted programs and activities.
*Drawn from the KYR Training General PP presentation, DCOHR
*Drawn from the KYR Training General PP presentation, DCOHR
*Drawn from the KYR Training General PP presentation, DCOHR
*Drawn from the KYR Training General PP presentation, DCOHR
Covered Agencies in
DC Government
Department of Health (DOH)
Department of Human Services (DHS)
Department of Employment Services (DOES)
Metropolitan Police Department (MPD)
D.C. Public Schools (DCPS)
Office of Planning (OP)
Fire and Emergency Medical Services (FEMS)
Office of Human Rights (OHR)
Department of Housing and Community Development (DHCD)
Department of Mental Health (DMH)
Department of Motor Vehicles (DMV)
Child and Family Services Agency (CFSA)
Alcoholic Beverage Regulation Administration (ABRA)
Department of Consumer and Regulatory Affairs (DCRA)
Department of Parks and Recreation (DPR)
Office on Aging (OA)
D.C. Public Libraries (DCPL)
Department of Human Resources (DCHR)
Office of Contracting and Procurement (OCP)
Department of Corrections (DOC)
Department of Public Works (DPW)
Office of Tax and Revenue (OTR)
Homeland Security and Emergency Management Agency (HSEMA)
Office of the People’s Counsel (OPC)
D.C. Housing Authority (DCHA)
Department of Disability Services (DDS)
Department of Transportation (DDOT)
Office of Unified Communications (OUC)
Department of the Environment (DDOE)
Office of the State Superintendent for Education (OSSE)
Department of Small and Local Business Development (DSLBD)
Office of Zoning (OZ)
Office of the Tenant Advocate (OTA)
D.C. Lottery and Charitable Games Control Board (DCLB)

34 Agencies, plus grantees and contractors, and sub grantees, and subcontractors
Feat. mural at MacFarland MS by artist Juan Pineda, 2012.
Language Access Act Requirements
for Each of the 34 DC Government Agencies
Collect data
on the languages spoken by their LEP/NEP clients

Provide oral language services
to LEP/NEP persons seeking to access or participate in the services, programs or activities offered by the agency

Provide written translations of vital documents
, once a
threshold of 3% or 500 individuals
, whichever is less, of the agency's total clientele has been reached.

Encourage hiring of bilingual staff

in positions working directly with the public

Train agency staff
on their legal responsibilities; resources available to assist LEP/NEP customers; and on cultural competency.

Conduct outreach
to LEP/NEP populations about the services the agency provides
In addition,
agencies are required to

Establish a Biennial Language Access Plan
(BLAP) that shall be updated every two years.

Designate a Language Access Coordinator
(LAC) - each of the 34 agencies has a LAC that oversees all the language services for that agency.
Image credit: DCOHR & DMV
*Drawn from the KYR Training General PP presentation, DCOHR
Government and other players
Ongoing Language Access Projects at OLA
Technical support to DC gov. agencies
, including:
Quality control of translations
Bilingual hiring
Recommendations, on for example:
Policy, regulations, & Biennial Language Access Plans (BLAPs)

Continuous communication with the Language Access Coordinators
at the 34 DC government agencies named under LA

Open communication with local LEP/NEP Latino-serving non-profits

Site visits to prioritized DC government
frontline centers

Language Access FAQs

Grassroots awareness
Language Access in the District
Executive Order 13166
August 11, 2000
Founded in 1976

Serves as community liaison to DC's Latino population

Community advocate within DC government

Ensures implementation of DC Language Access Act

Grant-making authority -- funds 40+ non-profit Community Based Organizations
About OLA
5,880 DC Latino residents speak English "not well" or "not at all" (2011)

According to the 2010 Census, there are over 23,000 DC residents who are limited English proficient
Language Spoken at Home
Language Access Engagement
Help us to
spread awareness
Language Access Campaign:
Blog & Documentary
"Know Your Rights" Cards in all
6 Languages named under the Act:
additional free “Know Your Rights” cards
, either in Spanish or the cards in Amharic, French, Korean, Vietnamese, or Chinese, your DC government or non-profit organization may request these directly from the
Office of Human Rights
– their main phone is (202) 727.4559 and address: 441 4th St NW, Room 570 North.

Cecilia Castillo Ayometzi, Ph.D
Language Access and Advocacy Coordinator


Cecilia Castillo Ayometzi, Ph.D.
Language Access and Advocacy Coordinator

is Language Access important?
Blog: languageisaright.org

"Language Access for All in DC" mural by Juan Pineda at MacFarland MS

"DC Understands, Language is a Right" mini documentary, produced by Torre Visual

Street Theater for Language Access

Pregonero poster and video narrative

Grassroots Awareness
Full transcript