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Chinese Business Customs

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Luke Weiland

on 14 March 2017

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Transcript of Chinese Business Customs

Practice basic welcoming terms in Chinese
Be prepared to ask personal questions that may include age, salary, and marital status
Never bring up politics or history
Do not talk too fast
Be confident
Only give a handshake at the end
Bring a sufficient amount of presentation copies for the clients to follow with.

Chinese Business Customs
By: Josh (Buckets) Steinhaus and Luke Weiland
Plan the appointment a week in advance and are usually made over the phone
It is best to arrange meetings from the range of 10a.m to 11:30a.m
Telephone is the most convenient and efficient way to make an appointment.
Never be late and always be early
Negotiate dates and offers
Never cancel appointment

Making Appointments
Dressing for business in china is not a formal as in other countries.
It is still important to dress in a nice way.
Jeans are not allowed
Wearing bright colors should be avoided.
Men should wear suits and ties that are beige, brown, or black
Women should wear flat shoes (no high heels) and long sleeved blouses with with high necklines, no short skirts
If you wear revealing clothing you are considered to have poor taste by both Chinese men and women
How To Dress
Names consist of two parts
Names are given in the order of family name, and then first name
Seen as impolite to address someone by their first name (only youth)
Make sure your name as well as your degree is listed on your business card
Present your business card with two hands
Gold Ink with Company Name on business card

If you want to give a gift do it privately.
The best time to give a gift is after the meeting.
Good gifts for a company include items from your country or city, such as handicrafts, or an illustrated book.

Gifts that should not be given are straw sandals, clock, handkerchief, etc.

Wrapping gift in red is a sign of luck.

Acceptable Public Conduct
Your demeanor should be as subtle and calm as your outfit.
The senior members of your team should be the ones talking.
Do not show emotion in the form of facial expressions
Do not use hand gestures while you talk, if you have to point at something, use your open palm instead of your index finger.

Gift Giving
While talking, avoid touching your face with your hands or fidgeting with them.
Small talk is welcomed in the beginning, the middle and the end of a meeting
Prosperous Entertaining - Food and Drink
Banquets consist of large meals of up to thirty dishes or more
Dishes are served at the center of the table, and you are to take small portions at a time
Take some of every dish; if you aren’t interested in the food just leave it on your plate untouched
It is polite to leave food on your plate to show your appetite has been satisfied
Splitting bills is foreign to the Chinese. The host will pay for the meal
Lets Make A Deal
Exchanging of business card is the first step, bring more than one.
Small talk is expected before the business talk starts
Expect the meeting to be slow and protracted
Do not bring an attorney because it will be seen as a sign that you don't trust them.
Make your presentation not to lavish, but easy to understand
Prosperous Entertaining- More on Food and Drink
Meals can be accompanied by a great deal of smoking
Hosts may try to make you drunk or challenge you to a drinking game: may be a matter of courtesy or honor
Drinking alcohol shouldn't start until the host makes a toast
Meal is usually coming to an end when fruit is served
Full transcript