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For COMM424

Meina Liu

on 31 January 2011

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Transcript of Foxconn

Foxconn: A Case Study The organization news May 2010 corporate social responsibility employee crisis communication Traditional approach relational approach systems perspectives cultural perspectives critical perspectives Foxconn is the largest manufacturer of electronics and computer components worldwide and mainly manufactures on contract to other companies. Among other things, Foxconn produces the Mac mini, the iPod, the iPad, and the iPhone for Apple Inc. Employment practices In June 2006, allegations of Foxconn operating abusive employment practices came to light as reported by Mail that were later denied by Foxconn. Apple launched an investigation into these claims. Foxconn admitted that it makes workers do an extra 80 hours overtime per month while the local labor law only permits 36 hours. Foxconn sued Wang You and Weng Bao of China Business News, the journalists responsible for revealing these practices, for $3.77 million and filed a successful court ruling to have the journalists' assets frozen. Reporters Without Borders sent a letter to Apple Computer CEO Steve Jobs to implore Foxconn to drop the case. Later Foxconn reduced the demand to a symbolic 1 yuan (12 U.S. cents). What's the problem?? management military style June, 2006 May 25, 2010 (11) Denial and
Defense Responses from
other stakeholders Apologies, damage
control and
Compensation Power and
Positionality May 28, 2010 (13) Other Employees: More suicide going gon... activists Apple, Dell, HP socio-emotional needs
job satisfaction
social support & counsiling
self esteem and dignity
self actualization stress; little interaction ill-adaptation lack of work-life balance stress management damage control and counciling mechanistic approach - org as "machine"
workers as "cogs on the mechine"
worker alienation
top-down management approach
little horizontal communication profit driven
high efficiency & high productivity
specilization Success based on customer satisfaction
Full transcript