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Intercultural Conflict

Chapter 9

vibha naran

on 26 April 2015

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Transcript of Intercultural Conflict

Negotiating Intercultural Conflict and Social Justice
As our lives become increasingly interconnected, intercultural conflicts become more likely.
But, what is intercultural conflict?
“The real incompatibility of values, norms, expectations, processes, or outcomes between two or more interdependent individuals or groups from different cultures.”
Negotiating Intercultural Conflict and Social Justice
Issues conflicting their relationship:
Meso-Frame Analysis of Intercultural Conflict
The meso-frame allows us to address the influence of group-based prejudices and ethnocentrism as well as cultural histories and identities on intercultural conflict.
Factors in Meso-Frame
1) Prejudices, Ethnocentrism, Racism
Migration increases the presence of “foreigners” escalating intercultural tensions.
Different approaches based on:
Cultural Orientation
Style of Communication
High Context
Low Context
Save the Group’s Face
Save Your Face
Conflicts can have positive outcomes.
1) Micro-Frame
Micro-Frame Analysis
Zooms on
conflicts where two persons’ values and ideas clash.
In all levels of conflicts the
component is present.
Long distance, interracial, and inter-religious relationship.
High Context vs. Low Context
And they can occur in different levels:
3) Macro-Frame
2) Meso-Frame
Interpersonal Context
3) Power Imbalance
2) Cultural Histories and Identities
Now Let's Challenge Our Knowledge!
Conflict is more likely to occur when two individuals or groups are:

a) Independent
b) Intercultural
c) Interdependent
d) None of the above

What was not one of the conflicts in Josh and Patrice’s relationship?

a) Religion
b) Race
c) Families
Conflicts always have negative outcome.

a) True
b) False
c) It depends

The framework of analysis that focuses on individual-based intercultural conflict:

a) Face-to-Face
b) Meso-Frame
c) Competition
d) Micro-Frame

Primarily use non-verbal methods to relay meaningful information in conversations, such as facial expressions, eye movement, and tone of voice. Is a characteristic of….

a) Low Context
b) High context
In all levels of intercultural conflicts the ……… component is involved.

a) Meso-Frame
b) Micro-Frame
c) Photo-Frame

The communication style where most of the information is transmitted by indirect and nonverbal cues.

a) Telepathy Communication
b) High Voltage Communication
c) High Context Communication
d) Low Context Communication

Neither racism nor ethnocentrism are conflicting

a) True

b) False
The communication strategy by which people negotiate, protect, and re-gain face between the self and other.

a) Facebook
b) Face-recognition
c) Facework
d) Teamwork

Case Study 2: Inter-Group Context
: are groups of individuals for whom we feel concern, with whom separation creates anxiety.
: are groups of individuals who are seen as separate and different from us, are often perceived as unequal to our group, as well as potentially threatening.
Prejudice, Ethnocentrism and Racism
Allows us to address the influence of group-based prejudices and ethnocentrism.

a) Micro-frame analysis
b) Intercultural Conflict
c) Meso-frame Analysis
d) In-group analysis

Groups of individuals for whom we feel concern, with whom we are willing to cooperate and from whom separation creates anxiety.

a) Out-Groups
b) In-Groups
c) Us-Groups
d) Cultural-Groups

Cultural Histories are shared stories and interpretations of cultural groups that are often passed along in written or oral form from generation to generation

a) True
b) False

Groups of individuals who are seen as separate and different from us.

a) Out-Groups
b) In Groups
c) Us-Groups
d) Cultural-Groups

Power is never relational and only has one form.

a) True
b) False

The ____________ highlights the role that group-based prejudices, cultural histories and identities, as well as imbalances in power, have on intercultural conflict.

a) Micro-Frame
b) Meso-Frame
c) Power Imbalance
d) None of the above

Collectivistic cultures are indirect with superiors and direct with subordinates

a) True
b) False

In what frame of conflict the high context and low context communication styles are more influential?

a) Meso
b) Micro
c) Macro
d) All of the above


Chapter 9:
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