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Online Teaching and the Promotion of Technology-Enhanced Conflict Engagement

Pedagogy and course design issues in the still emerging field of Online Dispute Resolution (ODR) are explored. The current landscape of ODR teaching and learning efforts is reviewed and a tested ODR course design is presented.
by

Bill Warters

on 4 April 2015

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Transcript of Online Teaching and the Promotion of Technology-Enhanced Conflict Engagement

COM
6220
Course
Plan

Week 3
Week 1
Week 2
We spend some time getting to know each other and exploring the overall plan for the course. We also try out Wimba as our meeting platform.
This week we explore online communication and the emergence of a field of study known as Computer Mediated Communication (CMC).
We explore ways that networked communication technology can be used for conflict escalation/deescalation and the advancement OR suppression of human rights.

We read the novel Little Brother while digging into some of the issues related to conflicts over technology, security, privacy and the social worlds of "digital natives" and "digital immigrants."
Week 4
We dig into current uses of technology to wage conflict or to try and reduce the human costs of social conflict after it has emerged. Students begin work this week on individual VoiceThreads on a social issue that interests them.
Week 5
We review the basics of communication theory and arguments relating to how it may or may not be appropriate for Alternative Dispute Resolution tasks. We also start the process of forming groups for the group presentations later in the course.
Week 6
This week we look a bit more at the historical development of ODR, including the development of the concept of technology as "the Fourth Party" at the ADR table.
We compare E-Negotiation done via Email and Chat
Students assigned task of producing VoiceThreads using Images and Audio narration
Week 7
We think together about the current scope of ODR and the kinds of conflicts that are seen as appropriate.
Oct 16 2014 is
Conflict Resolution Day
Week 8
This week students get some hands-on experience with a few of the available ODR platforms, and get to engage in online discussion with the broader field at Cyberweek
Week 9
We debrief Cyberweek and explore some of the applications of ODR in government and public participation processes.
Week 10
We look at some of the exciting ways mapping, mobile technology and crowd-sourcing are being combined to work for peace, development and humanitarian relief.
Weeks 11 &12
Group Presentations by Sectors of Practice
Week 13
Moving beyond the idea that technology is "culturally neutral," we take a look at the potential influence and implications, positive and negative, of culture in the ODR field
Week 14
ODR Standards & Best Practices
Week 15
As we wrap up, we review the cutting edges of this work and talk about where the field is or should be heading.
Final Papers Submitted
Week 1 - Course Introduction(s)
Week 2 - CMC Overview
Week 3 - Digital Youth & the (Non-)Neutrality of Networked Technology
Week 4 Digital Social Activism
Week 5 - Introduction to (Online) Communication for Interest-based ADR
Week 6 - Negotiation w Tech as "the Fourth Party"
Week 7 - The Current Scope of ODR Practice
Week 8 - ODR Cyberweek Online Events
Week 9 - ODR in the Public Sector
Week 10 - Crisis Mapping & ICT for Development
Week 11 - Student Presentations Begin
Week 12 - Student Presentations Continue
Week 13 - Culture, Conflict and ODR Technology
Week 14 - ODR Standards and Best Practices
Week 15 - Emerging Practices & Future Directions

Communication Technology and Conflict
Individual VoiceThreads Submitted
Celebrate!
Welcome!
CMC?
Little Brother
InfoActivism
Intro to (Online) Communiction for Interest-based ADR
Technology as the 4th Party
Technology
The Scope of ODR
We Try Out Some ODR Platforms
Public Sector ODR
Crisis Mapping and ICT for Dev
Culture, Conflict and ODR Tech
The Future of ODR
A Course by Bill Warters, Wayne State University
Online Teaching and the Promotion of Technology-Enhanced Conflict Engagement
Bill Warters, Ph.D (Syracuse PARC program)
Director, Master of Arts in Dispute Resolution Program
Wayne State University, Detroit, MI

July 2004
Sept 2002
April 2001
http://www.odr.info/node/101
Online Teaching of ODR Concepts - What should I include?
In 2009 I was encouraged by our department chair to develop an online course as an elective for our MADR program and as an addition to our graduate certificate in New Media.
Thus was born the course Communication Technology and Conflict aka COM 6220. I have taught it fully-online 3 times now, and I want to share the structure I came up with.
Recent Developments
Online Courses are being developed by other groups - Daniel Rainey is a prime mover here
I released the online learning module:
http://www.campus-adr.net/ODRmodule/
New online ODR journal has been published at http://www.international-odr.com
ODR Cyberweek
2014 in November
Free annual online event focused on ODR topics.
'Online Teaching and the Promotion of Technology-Enhanced Conflict Engagement'
Bill Warters, June 2014

Full Timeline of ODR History (by Bill Warters):
http://interactivetimeline.com/64/odr-history-timeline/

Going Beyond a Simple Communication Model
ODR = Online Dispute Resolution
2012 = Open Access Textbook Arrives!
Exciting News!
Edited by Wahab, Katsch and Rainey
http://www.campus-adr.net/ODRmodule/
Graduate-Level Programs in Conflict Studies are Now Common
More than 150 Peace and Conflict Graduate programs in world
Multi-disciplinary, majority not based in Law Schools
Polkinghorn's 2008 survey of 94 graduate programs notes 3 general categories
Conflict Resolution (53%)
Alternative Dispute Resolution (23%)
Peace Studies (13%)
While theory was important, practice was king: 85% of programs offered conflict resolution process courses (mediation, facilitation, negotiation)
Early Texts Defining New Field and IDing Core Processes
Full transcript