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The London Eye

Project Management

Rebecca Mac Mahon

on 27 November 2012

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Transcript of The London Eye

Nadege Person
Rebecca Mac Mahon
Claire Bouton
Hilary Twomey The Millennium
London Eye Project Project Aim The project aim was to build an observation
feature to celebrate the millennium
that would enhance the
landscape and be
accessible to everyone Scope Making of the London Eye Work Breakdown Structure What you expect to deliver
to your customer when
the project is complete. Key Stages of Project Stakeholders Critical Analysis Identify Need Design Brief Financing and Managing
the Project Construction Testing Evaluation Non essential but highly desirable To provide the public with "an urban icon on par with the Eiffel Tower" London lacks an observation point Needs and objectives Initial Brief - Competition Metaphor for the end of the 20th Century To see one of the greatest cities in the world from a centre point First 18 months - Marks Barfield
Dec 1994 - meeting with Bob Ayling
July 1995 - Commercial Loan
BA wanted to limit financial risk
1998 - evident project would not be delivered as specified Finance Management MACE - construction company
Specialist Companies in 6 countries:
Hub and Spindle - Czech Republic
Bearings - Germany
Capsules - France
Glass - Italy 1998 - Safety Audit
Pieces tested before transportation
Value Engineering
30th December - postpone first flight
Official opening - March 2000 Didn't meet deadline
Response from public
Original estimate of 2.2million
Won over 20 awards for architecture, engineering and tourism Original plan - 2 years
Components shipped up the Thames on barges
Assembled horizontally
"Up-end wheel" - 17th October
Deadline seemed achievable 1.Project Objectives “The Eye has done for London what the Eiffel Tower did for Paris, which is to give it a symbol and to let people climb above the city and look back down on it. Not just specialists or rich people, but everybody. That's the beauty of it: it is public and accessible, and it is in a great position at the heart of London.” Sir Richard Rogers 2.Deliverables •Construct structure that was high scale but visually and physically as light as computer technology would allow

•Build the largest observation wheel in the world, of the best quality and affordable price

•To design a wheel that carried the passenger capsules on the outside so that views were completely unimpaired by the structure.

•Meet exceptional standards of safety

•To touch the ground as lightly as possible in Jubilee Gardens. 3.Technical
requirements 1.The glass technology
-suitable for the passenger capsules
-available in time to meet the deadline.

2.Constructing the capsules
-finding the right company to undertake the detail design and fabrication of the passenger capsules was vital. 4.Limits/Exclusions - Two routes for structure (back-up)

- Trucks were limited to fit French roads

- Outsourcing – French software- failed and French couldn’t fly over to fix it 5.Reviews with customer Delivering
to the Customer •It is the most paid for visitor attraction visited by over 3.5 million people per year. "A stakeholder is any individual or organisation that is affected by the activities of a business. They may have a direct or indirect interest in the business." Questions? References London Eye. "Case History - the design process." Londoneye.com. 2008. http://www.londoneye.com/LearningAndDiscovery/Education/TeacherResource/OnlineResource/casehist/casetea.pdf (Accessed on 1st October 2012)
Slide Share. “Project management: The British Airways London Eye.” Slideshare.net. 2011. http://www.slideshare.net/kingklass/project-management-9962047 (Accessed on 2nd October 2012)
Essential Architecture. "The London Eye." London Architecture. 2008. http://www.london-architecture.info/LO-087.html (Accessed on 2nd October 2012)
Color Kinetics. "London Eye." Philips. 2008. http://www.colorkinetics.com/showcase/installs/londoneye/ (Accessed on 3rd October 2012)
Design Technology. “British Airways London Eye - the people behind the project.” Design-technoology.info. http://www.design-technology.info/engineers/Engineering-London-Eye-press_pack.pdf (Accessed on 4th October 2012). Gantt Chart "It is magnificent.
It goes at a slow speed
so you get a change to
look at the entire city. I would recommend it to anyone
not afraid of heights" Stakeholder Analysis Stakeholder Network What Went Well What Went Badly Improvements Quality
Customer Satisfaction
Managing Relationships
Value Engineering Lack of forecasting for future
Collective delay resulted in Project Slippage Contingency Plan
Backup suppliers
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