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Value Sensitive Design

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by

Caryn Chin

on 10 October 2013

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Transcript of Value Sensitive Design

Technology, Future, and Values
Robotic Pets
Cholke, S. (2013). Robotics Week Opens at MSI, Includes Mind-Controlled Super Suit. Retrieved October 9, 2013, from www.dnainfo.com

Examples
Privacy
Security
Well-being
Identity
Usability
Value Sensitive Design
Values
"A value refers to what a person or group of people consider important in life."
Tripartite Investigation
Contextual
Empirical
Technical
How we define values?
Which are most important?
Who are the stakeholders?
History
Founded by Batya Friedman, Alan Borning, and David Hendry
Batya Friedman
Professor, The Information School, University of Washington
David Hendry
Associate Professor, The Information School, University of Washington
These include:
Economic
Cultural
Ethical
Group 28
Antony Zhong, Baoheng Ling, Caryn Chin, Connor Blomquist, Howard Lin, Tristan Shi

Measuring, observing and documenting values
Quantitative and qualitative methods
The underlying values that are supported or hindered by the technology
One Bus Away
Provides real-time arrival data of buses in the Seattle area
Goal: Lowering transit user uncertainty and increasing efficiency of transit system
Applying VSD to analyze survey data from stakeholders to determine importance
Bibliography
Friedman, Batya, Kahn, Peter H. Jr., and Borning, Alan. (2007) “Value Sensitive Design and Information Systems.” In P. Zhang & D. Galletta (Eds.), Human-Computer Interaction in Management Information Systems: Foundations. M.E. Sharpe, Inc: NY

Value sensitive design theory and methods. (n.d.). Retrieved from http://www.vsdesign.org/projects.shtml

Azenkot, S., Prasain, S., Borning, A., Foruna, E., Ladner, R. E., & Wobbrock, J. O. Enhancing Independence and Safety for blind and Deaf-Blind Public Transit Riders. 1-9.

Watkins, K. E., Borning, A., Ferris, B., & Malinovskiy, Y. Beyond Context Sensitive Solutions: Using Value Sensitive Design to Identify Needed Transit Information Tools. 1-12.

Watkins, K. E., Borning, A., Rutherford, G. S., Ferris, B., & Gill, B. (January 23 2013). Attitudes of bus operators towards real-time transit information tools. Springer Science+Business Media. 1-18.

Cholke, S. (2013). Robotics Week Opens at MSI, Includes Mind-Controlled Super Suit. Retrieved October 9, 2013, from www.dnainfo.com

Aibo Paw. (2000). Retrieved October 8, 2013, from www.vet.purdue.edu
One Bus Away Stakeholders
Direct Stake Holders: Bus Riders apart of varying age groups and socioeconomic status

Indirect Stakeholders: Bus Operators, Transit Employees, Businesses

91% of bus operators (500 surveyed)
are positive or neutral about real-
time bus information
One Bus Away Values
Some values taken into account:
Accessibility, Economic Cost
Safety, Calmness
Privacy, Trust
Transparency, Accountability

Features generated from values:
Trip Planning, Transit Use Incentives
Notifications, Accessibility, Social Tools
Map Tools, General Planning
One Bus Away and VSD
Before VSD:
-Focus was developing tools for high-end smart phones.
-System of rating drivers and neighborhoods.
-What features to implement.

After VSD:
-These focuses were shown to be harmful to the values of bus drivers and some transit riders.
-Successfully guide the use of limited resources to meet needs of public-transit community.
Stakeholders
Direct - participants within system

Indirect - not primary user but still affected in some way
Empirical
Contextual
Technical
Thanks for watching!
Alan Borning
Professor, The Department of Computer Science and Engineering, University of Washington
Retrieved October 8, 2013, from: http://cdn3.tnwcdn.com/files/2010/07/Screen-shot-2010-07-29-at-7.25.56-PM-500x281.png
Retrieved October 8, 2013, from: http://onebusaway.org/assets/img/oba_logo.png
Retrieved October 8, 2013, from: http://ischool.uw.edu/sites/default/files/images/people/directory_photos/batya.jpg
Retrieved October 8, 2013, from: http://www.vsdesign.org/people/images/faculty/borning2.jpg
Retrieved October 8, 2013, from: http://www.vsdesign.org/people/images/faculty/dave_h.jpg
Retrieved October 8, 2013, from: http://www.nathepi.com/images/default/img2.jpg
Retrieved October 8, 2013, from: http://www.adexchanger.com/wp-content/uploads/2012/05/context-matters.jpg
Aibo Paw. (2000). Retrieved October 8, 2013, from www.vet.purdue.edu
Values
Morality
Passion
Safety
Sympathy
Technical
The underlying values that are supported or hindered by the technology
Retrieved October 8, 2013, from: http://peacepark.us/importance-information-technology/
Retrieved October 8, 2013, from: http://www.iese.fraunhofer.de/en/competencies/empiricism.html

Retrieved October 9, 2013, httpo.aolcdn.comosautos
photospeople20110320_nyc-bus-driver_612mz.jpg
Retrieved October 9, 2013, httpo.aolcdn.comosautos
photospeople20110320_nyc-bus-driver_612mz.jpg
Full transcript