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EPS Employee Engagement Summit

AFS, Van Petty Operations Global Voices, One Company The Road to Engagement
by

Kristin March

on 17 February 2014

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Transcript of EPS Employee Engagement Summit

Global Voices
One Company The Road to Engagement Van Petty Operations Creating a culture of long-lasting employee engagement Growth &
Development
Matter Presenting opportunities for growth & development to drive employee engagement Recognition & Appreciation Matter "People may take a job for more money, but they often leave it for more recognition.”
- Bob Nelson Trust &
Confidence
Matter The first job of any leader is to inspire trust.
- Stephen Covey Engagement is not any one action plan or Hoshin. Nor is it the job of HR or Plant Leadership alone. It is an ongoing part of business. Communication is the Cornerstone of Engagement Team Cohesion & Collaboration Matter The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don't play together, the club won't be worth a dime.
-Babe Ruth Communicate!
Communicate!
Communicate! Toolkit: Newsletter, All-Hands Meeting, Community & Employee Events, SharePoint Messaging, Communications Board On Shop Floor Trust and Confidence Our Achievements Showed a connection to the company and plant vision
We were transparent: shared the bad news along with the good news
We made mistakes and acknowledged them
We were willing to laugh with employees
We were willing to do any job in the shop
We lived by the Alcoa Values Toolkit: Plant Hoshin, Alignment of Departmental Hoshins, Presence on the Shop Floor 2000 2010 2005 2002 March (cc) image by jantik on Flickr Recognition
& Appreciation Our Achievements Provided employees applicable information
Various means of communication
Held a dialogue, not a monologue
Demonstrated consistency and repeated exposure Communication Our Achievements Toolkit: Videos, Newsletter, All-Hands Meeting, Community & Employee Events, SharePoint Messaging, Roundtable, Communications Board On Shop Floor Offered public recognition
Valued opinions from employees at all levels of the organization
Reward criteria clearly outlined and communicated
Continuous recognition of employees from leadership team
Leadership was present for celebrating accomplishments Communication Growth & Development Recognition & Appreciation Team Cohesion & Collaboration Trust & Confidence Business Summary Established in 1970
Acquired by Alcoa in 2008
44,000 Square Feet
65 Employees, Operating 1-shift
Products: Engine Bolts | 12-Pt, Hex-Head
Materials: Stainless Steel, Inconel, Waspaloy 2013 EPS Employee Engagement Summit Toolkit: Recognition Newsletter & Board, Recognition Point Cards, Employee Spotlight, One-on-One Recognition, Employee Recognition Events, Safety Recognition Luncheon 2012 GVS Priority Items Team Cohesion
& Collaboration Our Achievements Used event participation as an opportunity to build team cohesion
Build inter-department camaraderie through friendly competition
Ideas were shared through team collaboration Our Achievements Held managers accountable for developing talent
Workforce development
Provided performance feedback
Supervisor Development Programs
Management/Supervisor Coaching Toolkit: Hoshin, Performance Objectives, Skills Matrix, Mentorship Meetings, Leadership Introductory Training, ASE Training, Conflict Resolution, Progressive Discipline Process Growth &
Development
Full transcript