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CSU Health Network Parent & Family Presentation

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Viviane Abt

on 16 March 2016

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Transcript of CSU Health Network Parent & Family Presentation

Aylesworth Hall
90% of students would recommend the CSU Health Network

Health Education and Prevention Services
Counseling Services
Alcohol and other drug prevention
Mental health initiatives (stress, anxiety, depression, suicide prevention)
Outreach programs, including use of peer mentors
Sexual health initiatives
Tobacco cessation

Individual and couple counseling
Groups and workshops
Drugs, Alcohol and You (DAY) Programs
Intensive Outpatient Services (i-Team)
Learning assistance consultation
Emergency services, including after hours phone consultation
Consultation – colleagues/parents/friends

Ram Orientation 2014
Vol L, No. 1
Care for Body and Mind
About the CSU Health Network
Hartshorn Health Center
Medical Services
A student fee supported healthcare organization located right on campus.
When students pay their general fees, they have paid to use our services!
Provides a full range of medical, mental health, and health education and prevention services to optimize the health of students and the campus community.
Accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and American Psychological Association (APA).

Price: Incredible Deal
Why RamCare?

Designed for students who have private insurance, the RamCare Supplement Program covers services at the CSU Health Network such as lab, radiology, physical therapy and allergy services that would otherwise be billed at the time of service.

92% would return for services

Patient Satisfaction
CSU Health Network Spring 2013 Patient Satisfaction Survey
51% of the student body use Medical Services

14% use Counseling Services

Student Health and Counseling Fees

What To Do After Hours
24/7 Nurse Helpline: 970-491-7121
Local Urgent Care Facilities
Mental Health Crisis Intervention (CSU): 970-491-7111
Emergency - 911
Poudre Valley Hospital Emergency Department: 970-495-7261, 1024 Lemay Ave., Fort Collins

Answer: D- All of the Above
Main clinics: medical, triage/urgent care, psychiatry, women's/men's
Specialty clinics: allergy and asthma, dental, immunizations, optometry, physical therapy, sports medicine and orthopedics, travel medicine
Other services: behavioral health, laboratory, massage, nutrition consultation, pharmacy, radiology

In This Issue ...
CSU Health Network Overview
Fees, Insurance and RamCare
Immunizations, HIPAA and Health History
Alcohol and Other Drugs
Alcohol Edu and Haven: Sexual Assault Prevention
Student Mental Health
Q & A with Student Health Insurance Staff

True! Paying student health and counseling fees:
Provide unlimited medical clinic, women’s/men’s clinic, triage and psychiatry office visits.
Offer up to five individual/couple counseling sessions per semester.
Subsidize services so they can be provided at or below market rates (ex. x-ray, lab, pharmacy, specialty providers).
Help fund education and prevention programs and services.

Health Insurance

Required for all CSU students taking 6 or more resident instruction credits
CSU Student Health Insurance Plan or Private Health Insurance Plan
Waiving the CSU Student Health Insurance Plan
RamCare Supplement
Students do not have to be enrolled in the CSU Student Health Insurance Plan to access the services at the CSU Health Network.
The CSU Health Network is not able to bill insurance plans, except the CSU Student Health Insurance Plan
The CSU Health Network pharmacy bills most major insurance carriers
Call (970) 491-5118 for more information

About the iClicker
Turn power button on
“Vote Status” Light:
Green light
= vote was sent AND received.
Red flashing light
= need to vote again.
Not sure you saw the light?
Just vote again.
Want to change your vote?
You can vote again, as long as the timer is still going.
Test Question: Is your student packed yet?
A. Yes
B. No

iClicker Question
What medical services are available?
A. Main clinics: medical, triage, psychiatry, women's/men’s
B. Specialty clinics: allergy/asthma, dental, immunizations, optometry, physical therapy, sports medicine/orthopedics, travel medicine
C. Other services: behavioral health, laboratory, massage, nutrition consultation, pharmacy, radiology
D. All of the above

iClicker Question
True or False
– When students pay student fees, they have paid to use the CSU Health Network?

A. True
B. False

iClicker Question
What immunization is required for new students?
A. Hepatitis A and B
B. Measles, Mumps and Rubella (MMR)
C. Meningococcal vaccine
D. Cooties

MMR Requirement
– B. Measles, Mumps and Rubella (MMR)

Prior to the first day of classes, provide proof of two vaccinations for measles and mumps and one vaccination for rubella
Where to send them?
Drop boxes at Ram Orientation
Scanned and emailed to CSUHN_immunize@mail.colostate.edu
Mailed to the immunization department
Log onto www.health.colostate.edu for information about immunization requirements

Meningococcal Disease

Meningococcal disease is a potentially life-threatening bacterial infection that can be passed from person to person by oral secretions. 
Colorado Law requires every student residing in student housing to fulfill two requirements for Meningococcal Vaccine.
The meningococcal vaccine is offered year-round by the CSU Health Network.
Complete the meningococcal vaccine form before moving into the residence halls using the CSU Health Network Portal.

You Have Influence

As a parent/family member, you STILL have influence.
You can…
Make expectations clear
Offer information; share FACTS
Encourage involvement in campus activities and organizations
Discuss how to handle tough situations
Reinforce reasons NOT to drink or use other drugs

Continuity of Care

Health History/Tuberculosis Form
Health Records
Current/Chronic Health Issues
Prescription Drug and Insurance Cards
Medications and Housing

Students' Perceptions

All CSU Students’ Drinks Consumed the Last Time They Partied/Socialized: Actual versus Perceived, Fall 2013 CSU National College Health Assessment

CSU Marijuana Regulations

Use and possession of marijuana (including medical marijuana) is prohibited on campus.
Students who use, possess or transfer marijuana on campus are in violation of the Student Conduct Code and are subject to disciplinary action.

HIPAA – Patient Confidentiality

Protected health information (PHI) cannot be released without patient written consent/authorization unless mandated by law.
If a patient is 18 years of age or older, the CSU Health Network cannot release any information without consent, even to parents/family members. This information includes diagnosis, appointment history, test results, and billing information.
More information at health.colostate.edu/health-records/

Alcohol Edu and Haven: Sexual Assault Prevention

Required for all new, incoming students under 23.
Tailored experience to explore perceptions around drinking, high-risk behaviors, campus expectations & consequences, consent, etc.
Students should plan for 2-3 hours to complete Part 1; 15 minutes Part 2 (a follow up survey).
Students emailed information through RAM e-mail a month before classes start. Access through RAMweb.
Registration hold for following semester, if Part 1 (exam grade of 80%) not completed by given date.
Families are invited to participate in Alcohol Edu for Parents; conversations with students encouraged!

iClicker Question
What is the most common student health issue that negatively impacts academic success?
A. Alcohol and Other Drug Use
B. Stress
C. Cold/Flu
D. Hangnails


B. Stress – 33.4% of CSU students reported stress was affecting their academic performance.
Other Top Academic Impacts:
Anxiety – 24.8%
Sleep difficulties – 22.4%
Cold/flu/sore throat – 16.5%
Depression – 13.1%
Concern for troubled friend or family member – 10.8%

As a parent/family member, encourage ...

Sleep, healthy eating and physical activity
Time management and planning
Relaxation and positive outlets (listening to music, etc.)
Financial literacy (www.cicmoney101.org)

Source: Fall 2013 CSU National College Health Assessment
Stress management resources
: www.health.colostate.edu
Full transcript