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Transcript of COOP Index
Access will be through a modestly price licensing fee to cover the costs of further development and administration.
Licensee provides permission to aggregate data (without identifying information) for research purposes. Demographic analysis Co-op Index report also contains demographic analysis showing the differences in the number of positive responses to particular questions by gender, age, position in the co-op, location and other demographic factors.
This breakdown allows the co-op members to analyse some of the causes of particular trends in responses to the questionnaire. Adherence to Co-operative Principles Co-operative values The 10 Co-operative Values
Caring for others Detailed analysis Each of the dimensions is broken down to show the questions included in the dimension, and percentage of positive and negative responses. The Co-op Index Report Organizational Maturity Index (OMI) provides a guide to the extent to which the co-op embodies the key features of successful worker co-operatives. It is an indication of the maturity of the organization, its processes, and its relations.
Organizational trust index (OTI) provides an assessment of the comfort and security people feel within the Co-op.
Co-operative values and Co-operative principles indices (CVI and PVI) provides a measure of co-operative maturity and indicates the extent to which values and principles are applied in the organization. Participation Triangle Underlying Assumptions Although worker co-ops are very diverse they share key “ideal characteristics” which can guide interventions.
The condition of the organization is reflected in the convictions and attitudes of the workers and these may be diagnosed by questionnaires.
Co-op documents such as incorporation papers, bylaws, strategic plans etc. and key informant interviews contribute to understanding the context to interpret the questionnaires Underlying Assumptions All humans are free, regardless of what they are told to do, or what they seem to do.
People want to understand the environment and to feel secure.
Every person has the capacity to change and develop to become a different (better) person. Development Team Ryszard Stocki – Jagiellonian University, Cracow (Poland)
John McNamara- Union Cab Co-op of Madison, Wisconsin (US Federation of Worker Co-ops)
John Maddocks- Center of Excellence in Accounting and Reporting for Co-ops, CEARC
Gerard Perron – Quebec- co-op consultant
John Chamard- St. Mary’s University (SMU)
Sonja Novkovic – SMU, MMCCU
Tom Webb- CMEC, MMCCU Purpose A mirror to allow cooperatives to reflect upon themselves through the lens of cooperative principals and values and organizational dimensions
Operations, Outcomes, Attitudes and Climate
Diagnosing areas for improvement and action
To introduce knowledge from the cooperative movement into the cooperative
Following up periodically to track progress; and
A supplement to other performance measures and tools. Purpose Group assumed the WC represented the organizational form most naturally aligned with the participative management approach and desired to develop tool which would help co-ops to:
Help measure the degree of adherence to co-operative principles and values;
Help build and maintain the co-op identity as a strategy of cooperative firms;
Help co-ops measure their success based on their identity;
Provide a guide for improving the co-op governance and operations Background CURA on the Social Economy
Non-profit Open Index
Total Participation Management
Decision by CURA academics and the Canadian Worker Co-operative Federation (a CURA Community Partner) to explore developing an Worker Co-op Diagnostic Tool – Worker Co-op Index DAWN Session
October 15th, 2012 Worker Co-op Index
An Overview Future Development Currently has been translated into French, Finnish and Spanish.
A version for collectives is currently under development
Hope to get sufficient take-up so that aggregate data is sufficient for further research. Example- principles Cooperative Principles The 12 principles used in the Co-op Index are:
Voluntary and Open Membership
Democratic Member Control
Member Economic Participation
Autonomy and Independence
Education, Training and Information
Co-operation among Co-operatives
Concern for Community
Concern for the Environment
Social Transformation The Co-op Index Report The Co-op index report is based on the responses to an online questionnaire by co-operative members and employees.
Once the members and employees complete their surveys, the co-operative will receive a diagnostic report.
The report contains four indices:
Organizational Maturity Index (OMI)
Organizational Trust Index (OTI)
Co-operative Values Index (CVI)
Co-operative Principles Index (CPI) Development Process Described the characteristics of the ‘ideal worker cooperative’ using a cognitive mapping process.
Developed questionnaire based upon the characteristics.
Mapped questions to the Co-op Principles and Values and organizational dimensions.
Piloted the process with three co-ops and revised the tool. Development Team CWCF Members
Nancy Blezy –Careforce Home Care Co-op
Debbie Moore- Just Us! Coffee Roaster Co-op
Eric Tusz-King - EnerGreen Builders Co-op
Elijah Lederman- Sumac Community WC)
Mike Driscoll, Natural Buriel Co-op
David Daugton Mydas Worker Co-op
Marty Frost – Devco Worker Co-op
Blair Hamilton – Dungannon Consulting
Peter Hough- CWCF Staff Organizational Systems –an
Illustration of a Dimension The General Picture Personal Attitudes and Actions category includes 4 individual personal dimensions - Participatory Knowledge, Ownership, Process Improvement and Responsibility.
The Outcomes – Individual, Organizational and Social include 9 dimensions -Identification, Satisfaction, Self-realization; Independence, Viability, Products and services; Co-operation with other co-operatives , Care for Community and Care for the Environment.
The calculations are based upon the percentage of positive answers for all collected survey responses. Organizational Maturity and Trust Organizational Climate Personal Attitudes and Actions Outcomes Organizational Systems The General Picture Next in the Report is the General Picture diagram that provides a snapshot of all the questionnaire results, organized in four general categories and thirty dimensions.
Organizational Systems category includes 9 dimensions- Communication Systems, Transparency, Feedback Systems, Development of co-op members, Remuneration, Innovations, Personnel Policies, Processes, and Strategies.
Organizational Climate category contains the indicators of the general tone and mood between members and employees within the co-op. They include 8 dimensions- Mutual Respect, Leader competence, Trust in leadership, Trust in co-workers, Participatory management style, Relations with Co-workers, and Fun. Adherence to Co-op principles and Values Cooperative enters into an
evaluation/planning process Set Up Steering
Committee Administer The
Survey Complete preliminary analysis and get steering committee feedback. Carry out document review – bylaws, policies, strategic plan, financial statements etc. Conduct key informant interviews.
Develop draft recommendations and get feedback from the steering committee. Complete final report
and recommendations. Create a plan for next steps