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Red Cross New Volunteer Orientation

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Bernadette Bowie

on 27 August 2018

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Transcript of Red Cross New Volunteer Orientation

American Red Cross & Federal Government
Registered 501(c)3, non-profit agency

Not a federal agency and does not receive special funding

Established by Act of Congress – a federally chartered corporation with a special relationship
“a federal instrumentality” delegated by the federal government to carry out certain responsibilities:
- To provide volunteer aid in the time of war
- To provide family communications and other support to the US military
- To provide relief in times of peace and to mitigate suffering caused by national calamities

Chapters are chartered units of the national corporation and depend on individual donations to meet these responsibilities.
Log in often to Volunteer Connection for the latest news, to sign up for volunteer shifts, to update your information and preferences, and more.

Please check your spam or junk mail folders for emails from the American Red Cross staff and add us to your “safe senders” list.

News & Information
Check Volunteer Connection for the latest news
Emails will occasionally be sent with local information
Disaster responders will receive a regular newsletter

Volunteer Connection Help Line
Leave a message with your name, phone number, and issue. A representative will return your call to help you manage your Volunteer Connection account
Stay in Contact
Volunteer Intake Steps for Adults
Serves 2.8 million people with 45 paid staff and 3,700 volunteers

FY16 Regional Highlights:

- Responded to the needs of 1,488 families following disasters such as fires and floods.

- Provided emergency communications and other assistance to 1,419 military families through Services to Armed Forces program (SAF).

- Reached over 800,000 people through courses, presentations, and digital outreach.
About the Region
History of the Red Cross Video
Thank you for joining the Red Cross by donating your time and skills to help fulfill our mission in our local community! You can also help us by telling people you know to join us at the Red Cross.
Thank you!
International Services
Key Red Cross Services



Fundamental Principles
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Our Mission
Volunteering at your local chapter office is a great opportunity to get to know the daily operations of the Red Cross.
General maintenance
Unload deliveries/pick ups
Front desk/reception
Clerical assignments
Database support
Special projects
Community services

Chapter Offices and Facilities
Getting Started as a Volunteer
Welcome to Red Cross Orientation!
The Red Cross depends on donations to support our humanitarian mission. Your fundraiser can directly support neighbors in your community or can assist those affected by a national or international disaster.

Partner agencies support shelters during disasters through activities such as client registration, translation, feeding and dormitory management.

Help with projects throughout the year.
Group Opportunities
The Red Cross got its start supporting the military by providing nursing care on the battlefield. Today SAF volunteers represent the American Red Cross in many ways.
Service to the Armed Forces
Bilingual and ASL interpreters are needed
Be a Red Cross spokesperson
Give presentations
Community Outreach
To donate blood today, please visit a Blood Donation Center near you.
To set up a future blood donation appointment visit: www.redcrossblood.org or call 1-800-RED-CROSS.
Blood Drive Ambassadors must be at least 16 years old.
Contact volunteers to work at local blood drives

Train new volunteers to work at blood drives
Registration & Canteen Volunteer:
Greet Donors
Provide Donors with Refreshments
Donor Education
Recruit New Donors/Volunteers
Biomedical Services
Local disaster services has on-call shifts available 24 hours a day. Volunteers must be at least 18 years old and have a valid driver’s license.
Public Affairs (media)
Government Operations
Community Partnerships

Logistics: manage and acquire supplies and resources
Staff Services: manage and recruit staff
Information & Planning: disaster assessment and finance
Communications: HAM radio operators
On Call Responder
Client Casework: conducting one-on-one
casework with those affected by disasters

Health Services: provide basic health services
Mental Health: provide mental health support
Disaster Services
Youth can participate in mission related activities in their local community. Adults can be mentors and leaders of youth groups.
RED CROSS CLUBS (14 to 24 Years Old)
Create or join a high school or college campus service group
Participate in local service projects
Be preparedness educators
Work at blood drives (must be at least 16 years old)
Grades 9-12 in Monroe County
Selected students participate in leadership program and service learning projects
Help develop and implement youth programs and initiatives
Be Red Cross Club Advisor
Support high school youth participation in local service projects
Facilitate youth workshops and presentations
Youth Services
Our local chapters are committed to providing services that meet the needs of the communities we operate in. Volunteer opportunities vary by location.
Food Services – Monroe County
Prepare and package meals for Meals on Wheels
*Volunteers are needed in the kitchen
Community Services
Clara Barton founded the American Red Cross in Dansville, NY in 1881.
Chapters in the Region
International Red Cross
& Red Crescent Movement
Our Vision
The vision of the American Red Cross is to be the most trusted community service organization in education, preparation and response to natural disasters and human emergencies.
The Red Cross, born of a desire to bring assistance without discrimination to the wounded on the battlefield, endeavors—in its international and national capacity—to prevent and alleviate human suffering wherever it may be found. Its purpose is to protect life and health and to ensure respect for the human being. It promotes mutual understanding, friendship, cooperation and lasting peace amongst all peoples.
It makes no discrimination as to nationality, race, religious beliefs, class or political opinions. It endeavors to relieve the suffering of individuals, being guided solely by their needs, and to give priority to the most urgent cases of distress.
In order to continue to enjoy the confidence of all, the Red Cross may not take sides in hostilities or engage at any time in controversies of a political, racial, religious or ideological nature.
The Red Cross is independent. The national societies, while auxiliaries in the humanitarian services of their governments and subject to the laws of their respective countries, must always maintain their autonomy so that they may be able at all times to act in accordance with Red Cross principles.
The Red Cross is a voluntary relief movement not prompted in any manner by desire for gain.
There can be only one Red Cross society in any one country. It must be open to all. It must carry on its humanitarian work throughout its territory.
The Red Cross is a worldwide institution in which all societies have equal status and share equal responsibilities and duties in helping each other.
Voluntary Service


Voluntary Service
What do you think of when you hear "Red Cross"?
As a Red Cross volunteer, you are responsible for understanding and following Red Cross policies.

Please read the Volunteer Handbook and sign the acknowledgment form, then send the signed form to the Volunteer Services office.

The Volunteer Handbook is available to you in Volunteer Connection under "My Chapter" tab and at your local office.
If you are unable to view this video you can watch
a similar video at http://tinyurl.com/aklh5xa
This is what you will see on your home page until you complete all of the steps
National Societies (almost 200)
International Committee of the Red Cross (ICRC)
International Red Cross & Red Crescent Movement
American Red Cross
National Headquarters Washington, DC
264 Local Chapters
Board of Governors
When you identify yourself as a Red Cross volunteer please remember that you ARE the Red Cross in the eyes of the people around you.
Red Cross Representative
social media
postal mail
wearing logo
vehicle with logo
blood donors
financial donors
other volunteers
prospective volunteers
Red Cross partners
general public
Volunteer Handbook
Volunteer Resources
Background Check
Background checks are required for all adult volunteers and employees
Click on the link to go to the background check website.
Return to this page and check the box then click Submit.
Use your space bar or the right arrow button
under this grey box to move through the orientation slides

The Western & Central NY Region serves 26 counties:
Niagara Orleans
Monroe Wayne
Erie Genesee
Wyoming Livingston
Ontario Seneca
Yates Chautauqua
Cattaraugus Allegany
Steuben Schuyler
Chemung Oswego
Cayuga Thompkins
Tioga Onandagua
Cortland Madison
Chenango Broome

Staff information booths at fairs and festivals
March in parades
Help at fundraisers
Volunteers represent the Red Cross at community events and in the media.
- Attend deployment events;
- Provide pre-deployment briefings that explain Red Cross services;
- Provide post-deployment skill-building workshops focused on coping and resiliency;
- Represent the Red Cross at memorial services/funerals or a casualty arriving at airport;
- Follow up with families sent emergency communications to deployed family members through the national call center;
- Connect military families and veterans with resources in response to emergencies;
- Supports therapeutic and recreational activities in military and VA health facilities
Volunteer Positions
All Red Cross volunteer positions have position descriptions, similar to job descriptions. The position descriptions are available in Volunteer Connection in the "Opportunities" tab.

Training is provided for all volunteer positions. On-the-job training is where you will be paired with a paid staff or experienced volunteer. Training also may be in a classroom, online, a combination of both.

Some positions do require special skills or certifications which are described in the position descriptions.
International Federation
of Red Cross & Red Crescent Societies
Blood Regions partner with Chapters to coordinate and staff blood drives. The NY-Penn Blood Region is headquartered in Henrietta and covers all of NYS except NYC and New England and part of Pennsylvania.
Sr. Volunteer Recruitment Specialist:
Bernie Bowie - bernadette.bowie@redcross.org or (585) 241-4487

Recruitment Specialist
Mary Ann Tozer - maryann.tozer@redcross.org

Recruitment Specialist
Suzann Hensley - suzann.hensley@redcross.org (315) 234-2217

Recruitment Specialist
Rachael Snyder - rachael.snyder@redcross.org

Recruitment Specialist
Audrey Allen - audrey.allen@redcross.org

Please log in to Volunteer Connection to continue your intake steps at https://volunteerconnection.redcross.org
When you have completed the steps, a Red Cross representative will contact you to schedule an interview.
Work with media relations
social media
Start the video by clicking on the play icon
Coordinates and provides immediate needs - food, clothing and shelter - for those affected by disasters on the local, national and international levels.
Disaster Services
Health & Safety Services
Provides vital lifesaving education including CPR/AED, First Aid, Babysitter’s Training, Water Safety, Lifeguarding, and Community Preparedness.
Service to the Armed Forces (SAF)
Biomedical Services
Provides support before, during, and after deployments to military families and veterans
Recruit donors and collect almost half of the nation's blood supply
Focuses on global health, disaster preparedness and response, restoring family links, and international humanitarian law
Volunteer Intake Steps for Youth
This is what you will see on your home page until you complete all of the steps
30+ Blood Regions
Attention Youth Volunteers:
If you are under 18 years old please mail your signed parental consent forms which you can download from Volunteer Connection. Contact Elizabeth.Cinquino@redcross.org to have the forms mailed to your home address.
Western and Central New York Region
She established the 2nd chapter in the United States in Rochester, NY with the help of Susan B. Anthony.
Homepage after completing steps

Home Fire Campaign
Work as part of a team to visit homes at risk for a home fire and install, document and educate residents on fire safety
The Pillowcase Project
Help 3rd - 5th students prepare for and stay safe during emergencies by learning practical skills.
Citizen Preparedness Corps Training
Help train people to be able to respond to and recover from natural disasters.
Transport blood from area blood drives,
deliver blood to hospitals and make shuttle
runs between the centers in the region using
a Red Cross vehicle. Must be at least 21 years
Interim Regional Volunteer Services Officer
Colleen McCabe - colleen.mccabe@redcross.org or 607-785-7207
Sr. Volunteer Engagement Specialist
Nicole Roma - nicole.roma@redcross.org 716-44-5077

Engagement Specialist
Zachariah Riley - zachariah.riley@redcross.org (607) 785-7207

Engagement Specialist
Alesia Sitka alesia.sitka@redcross.org
Full transcript