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Cultuur hernieuwde prezi
Transcript of Cultuur hernieuwde prezi
Dat was het voor vandaag...
Of mensen die het er volstrekt NIET mee eens zijn en dit kwijt willen?
Emotion - make them feel it
Scale - make it available
Multi sensory - activate the senses
PX - 6 principles for memorable experiences
+ Choice and transparency
- Bad choices
The moral of the story
Consistency - make it logical
Minimal mental effort - make it easy
Safety & Reliability
Remove all reasons for our target passengers not to fly with Transavia.
Deliver a memorable and distinctive experience
Immersive - make them forget time
The structure and culture of PX
Systems & Processes
1 PXI point = 4,65 million revenue effect
We did the math...