Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

200613

No description
by

Desmond Liu

on 21 June 2013

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of 200613

Let's embark on a journey to discover Uniqlo's ERP System!
Introduction to Uniqlo's ERP System
Done by:

Ang Shi Ya
Ho Melissa
Liu Desmond
Tan Yan Lin

Class of TB01
Business Processes
We are going to present 2 main business processes:

Business Process - Supply Chain Management
Roles of Departments
Accounting & Finance:
create financial statements
cash-flow management
financial accounting

Benefits of ERP System
Increase operational efficiency
Types of products sold:
Tops (shirts, blouses)
Bottoms (shorts, pants)
Hats
Ties
Belts
Footwear(Slippers and covered shoes)
Company Background:

UNIQLO is a Japanese Company that ensures it provides casual clothing for all kinds of people

It is also a brand of fast retailing and among the top ten specialty apparel retailers in the world. It produces its products based on customers feedback, such as its HEATTECH products.

There are currently 10 UNIQLO stores in Singapore and more to come in June 2013
Nature of industry UNIQLO
operates in:
UNIQLO is a type of retail outlet that
operates under a monopolistic competition
type of industry
UNIQLO's target users: customers of all ages
Company's Profile
Problems of an un-integrated system
The ERP System
Business Process-Sales Order Fulfillment Process


THE END

THANK YOU FOR WATCHING!

Centralized Database
Sales and Marketing
*Price Changes
*Return requests
*Sales forecasts
*Orders
Finance and Accounting
*Cash on hand
*Accounts receivable
*Revenue
*Customer credit
Human Resources
*Hours Worked
*Labor cost
*Job Skills
Supply Chain Management
*Production schedules
*Production capacity
*Purchase
*Shipment dates
*Material
Provide firm- wide information to support decision making

Credits
Pictures are from:
egocentrix.com
mdgfund.org
www.barriebramley.com
dougleschan.com
www.braintraining101.com
http://waystofattenyourwallet.blogspot.sg/2012/06/how-to-be-good-sales-manager.html
www.sheknows.com
www.iconfinder.com
www.consultantsaccountants.com
bayibayiku-bekasi.com
marchierose.blogspot.com www.chinatradegateway.com
Enable rapid responses to customer
requests for information or products
I want to
order 150
more units
urgently
I will check
If there is no coordination between the functional areas, many problems will occur. One example would be the delay in sales.
Without an ERP System, Sales department would not have real-time updated information on inventory levels from Supply Chain Management. They may take orders even though there is not enough stocks available.
150
units!
I only
have 50
units!
There will be delays in sales as the customer will have to wait for stocks to arrive. Productivity is reduced and there may be loss of customers (due to product unavailability and customers choosing another vendor), leading to reduced profit.
Customer
Sales Dept.
Sales Dept.
Supply Chain Manager
Sales order data, such as
serial number of clothes
ordered and quantity are automatically entered in the marketing and sales database of UNIQLO.
Marketing and sales will check
from the Supply Chain Management
(UNIQLO's Inventory Control) using the
integrated system to see if there is
enough stocks.
Using the ERP System, Marketing and Sales will get back to customers the order status using information from Supply Chain management and customers make payment.
The payment is processed by
the Accounting and Finance
department using information obtained
from the ERP system in UNIQLO.
Accounting and Finance will
make invoices and credit memos to
customers.
Upon receiving payment, the supply chain
management will dispatch the goods to the
customer and ensures that it reaches the customer
Customer
Sales Department
UNIQLO's ERP System
Customer orders clothes from UNIQLO's online store through the website
10 units of
#0123
Sales order to
Sales department
Customer receives products and sales order is fulfilled
Obtain stock
availability
information
from SCM database
Sales & Marketing
UNIQLO's ERP System
Order Status
(Product available,
order placed)
Payment made
(Credit card)
Send invoices
UNIQLO's ERP System
Supply Chain Manager
Obtain info
from A&F
Delivery to customer
Dispatch
Supply Chain Management will update information about stock level into UNIQLO's ERP System
Marketing & Sales will
check on the stock level in
the ERP System. It will enter sales forecasts and sales orders based on stock level into the ERP System.
Based on research on customer preferences, Marketing & Sales will enter order for new products into the ERP System
Supply Chain Management
will place order for both the current and newly designed clothes through various suppliers. The quantity of order is based on sales forecasts and sales order from Marketing & Sales.
Arrange for delivery
New products & current products are delivered to the outlets upon the hiring of more delivery men
Before clothes are dispatched to individual outlets and arrive in the headquarter, Supply chain Management
will enter information about hiring needs (delivery personnel due to increase in product line) into the ERP System.
Human Resource Management will check the ERP System and return information about legal requirements and job information to Supply Chain Management.
Human Resource Management will begin sourcing for candidates once the Supply Chain Management approves the job specifications and job descriptions.
UNIQLO's ERP System
Current Stock Level:
100 units of #1230
UNIQLO's ERP system
Current
Stock
Level
Sales order for new & current product line
UNIQLO's ERP System
Hire delivery man
Legal requirements & job information
UNIQLO's ERP System
Supply chain management
Marketing & Sales
Supplier
Human Resource Department
Obtain sales forecasts and Sales order information
ERP System
Obtain legal information &
job information
Obtain information on raw materials availability & delivery
Orders for raw materials & packaging
Provide order status
and stock availiability
Hiring needs & personnel information
Customer
Marketing & Sales
Accounting & Finance
Supply Chain Management
ERP System
Sales order
Order Status
Sales order data
Cost/profit
analysis
Sales forecasts &
Sales orders
Product
availability & order status
Customer
Sales & Marketing
Supply Chain Management
Sales order
Check for
stock availability
Product unavailable
Product not available, asks customer to wait while order more, leading to loss of customer
Uniqlo Business Model. Retrieved from: http://www.fastretailing.com/eng/group/strategy/uniqlobusiness.html
Maccall.B(2013)Making Supply Chain your Strongest link. Retrieved from: http://ezproxy.tp.edu.sg:2071/hottopics/lnacademic/?
guru99com(2013) What is SAP-ERP? Retrieved from:http: //www.youtube.com/watch?v=lYCEQqSM08I
Untitled image of sales manager. Retrieved from:http://waystofattenyourwallet.blogspot.sg/2012/06/how-to-be-good-sales-manager.html
Untitled image of supply chain manager. Retrieved from: http://www.atlantatech.edu/academics/program.php?id=328
Untitled image of database. Retrieved from: http://www.iconfinder.com/icondetails/40096/128/analytics_database_firewall_server_storage_icon
Untitled image of increase productivity reduce cost. Retrieved from: http://egocentrix.com/blog/2013/04/02/how-to-reduce-it-costs-increase-productivity-tough-economy/
Problems of an un-integrated system
Without an integrated system, there would be:

Duplication of data

Additional costs and time consumed in integrating data

Lack of real-time information available which leads to loss of customers, ruined reputation, decreased productivity and eventually, decrease in profit.
1. Orders for raw materials by UNIQLO (Supply Chain Management)

2. Sales order fulfillment process
UNIQLO's ERP system
UNIQLO's ERP system
Enter sales order
Retrieve sales order
Order
from
suppliers
Supply Chain Management:
purchasing and receiving products and goods
scheduling production runs
transportation and logistics


Marketing & Sales:
taking sales orders
sales forecasting
customer support
Full transcript