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Case 5: Best Buy Fights Against Electronic Waste

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Angel Baez Molano

on 1 April 2014

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Transcript of Case 5: Best Buy Fights Against Electronic Waste

Employees & Stakeholder surveys revealed concern on E-Waste
"Green together" initiative
Sustainable energy in stores & reduce in carbon print
Recycling Programs
Ending unethical relationships with companies
Best Buy Consumer Electronics Recycling Program
Stakeholders wanted programs to assist in lowering the amount of e-waste and information about how to properly recycle their products
The program allows the consumers to drop off their used electronics and Best Buy recycles them regardless of their condition or brand
if Best Buy doesn't recycle the specific product then they help the customer find a way to recycle it
It is free to drop of the electronics
The in-store recycling program collects more than 300 pounds of e-waste per minute
Other Recycling Programs
Trade-in program
Drop-off program
Recycling kiosks
TV and appliance pickup service
Case 5: Best Buy Fights Against Electronic Waste
By: Angel Báez Molano
Kathryn Davis
Loren Lorenzo

Other sustainable practices
SmartWay Transport
Supplier Compliance Standards
Electronic Database Interchange
Recycling Partners
Social Responsibility
2006 Pacific Sales
2008 Underwent Energy Star Training
2009 Won Energy Star Excellence in Electronic & Appliance Retailing Award
2009 Started the in-store drop program
2011 $10 Recycling fee abolished
2012 Best Buy made Dow Jones Sustainability Index 2 years in a row
2014 Possible goal 1 billion pounds of E-Waste recycle
Founded by Richard Schulze
1966 The Sound of Music store
1967 Acquired Kencraft Hi Fi Company & New Stores
1970 over $1,000,000 in revenue
1983 Best Buy
2000 Magnolia Audio
2002 Geek Squad
2003 Member of the Environmental Protection Agency
Environmental benefits of recycling=
Reduction of waste
Decreased gas emissions

Best Buy's recycling program encourages manufacturers to take greater responsibility in product design and supports the movement towards lighter recyclable electronics for the future.
$909 million pounds of e-waste have already been recycled

Works Cited
1. Why do you think Best Buy has been able to gain competitive advantages in the retail electronics market while also driving many initiatives to support sustainability?

2. Do you think the resources Best Buy dedicated to help consumers recycle their old electronic devices represents a good investment for Best Buy?

3. How do Best Buy’s social responsibility efforts impact key stakeholders such as employees, shareholders, consumers, and suppliers?

Ferrell, O. C., John Fraedrich, and Linda Ferrell. "Best Buy Fights Against Electronic Waste." Business Ethics: Ethical Decision Making and Cases. Boston: Houghton Mifflin, 2005. 605-13. Print.

Haugen, Dan. "Closing the Loop on Electronic Waste." Ensia. N.p., 01 Apr. 2013. Web. 01 Apr. 2014.

Large Appliance and Television Haul Away Programs." TV & Appliances Haul-away. Best Buy, n.d. Web. 01 Apr. 2014.
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