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Sheffield Mentors Training

HE Peer mentor training

Emma Jeggo

on 28 April 2014

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Transcript of Sheffield Mentors Training

Warm-up Activity.
Mentoring Training
Develop an understanding of what mentoring is
Recognise difference and understand how the student experience varies
Learn from past mentoring experiences
Further understand issues affecting students in key periods of transition
Gain confidence and knowledge to become an effective mentor
Aims and Objectives
Always start with who you are, where you’re from and the subject you study
What you love about Sheffield
What you miss about home
Why I'll be a good mentor
Students Supporting Students
Fully Operational in all departments except Medicine and Dentistry
Nearly 600 mentors
The biggest peer mentoring scheme in the UK
MBF - Approved Provider Standard
Supporting students into university
Enhancing orientation
Easing difficult transitions
Developing communities
Enhancing the student experience
Reducing anxiety & increasing confidence
Aims of Sheffield Mentors.
What is Sheffield Mentors?
Sheffield Mentors.
How is this Achieved?
Trained confident peer mentors
Semi-formal meetings and contact
Ongoing support from central team
What is Mentoring?
What is a Transition?
“Transition – The process of changing from one state or condition to another; a period of change.”
Thinking about change.
Culture Shock.
Familiar to the unfamiliar
Can affect anyone
Shock of being separated from important people
Loss of familiar sights, smells, tastes, views
Small things can become out of proportion to their real significance
Not just international students....
Culture Shock Support
Make sure your mentee knows that what they are going through is normal, healthy and often unavoidable.
Advise your mentee to -
Keep in touch with home, but not too much
Try new things
Meet as many new people as possible
Use the support available
Supporting New Students
Know your boundaries
- This is a friendly but semi-professional arrangement.
- You don’t have to be their friend.
- You shouldn’t be doing their work for them.
- You don’t have to take all their problems on board.
- You can:
Ask for advice
Data Protection Act (1998)
Personal Information must be treated as confidential.
Should only be disregarded in serious situations when there is danger to life.
Don’t write things down for the sake of it.
Signposting & Boundaries.
It is important as a mentor to think about the bigger picture of a problem and understand when to refer your mentee on to a relevant support service. In your break out room you will be given a scenario to work through in a small group which you will be asked to discuss and feedback.
Mentor Experience and the Role of the Interns
The transition into University is different for every new student. Watch these video clips and then discuss with the people next to you how these students could benefit from a mentor.
Next Steps…
You will be given a Mentor Guide
You may want to revisit your mentor profile and amend it.
After results day mentees begin to apply for the scheme
You will be matched in most cases to someone on your course or at least in your department.
You will asked to log into the hub to access your mentees details as soon as you are matched.
First Impressions....
The first contact you have with your mentee is important
You should make the first contact
Get in touch asap where possible before your mentee arrives in Sheffield
Remember you are the friendly link to the University
Early email contact
Think about your own experience of starting University – what do you wish you had known?
Answer their questions and ask things about them.
What works best for you both – texting, email, facebook (use FB along side other methods)
Your first meeting.
Take the lead in arranging to meet up as soon as possible once you and your mentee are both in Sheffield.
Be calm and confident. If you don’t feel it, fake it!
Build on pre-arrival contact - get to know your mentee.
Beyond Intro Week
Will depend on both you and your mentee
Every relationship is different
1-2-1 or group meetings
Average meetings are between 30 mins -1 hour
+50% of mentors in touch after Christmas break
Keep in touch at key transition points, i.e. exams, after Christmas holiday etc
Making a Difference?
Not every mentee needs or uses their mentor to the same extent
You might not know how much of a difference you’ve made
“My mentee didn't really need me at all... But I hope he knew that I was available to help him if need be”
Semester 2 Opportunities – Erasmus/Study Abroad
Saying Goodbye.
All mentoring relationships come to an end
The important thing is to end things well
Your mentee may have got everything they needed out of the relationship
You may naturally become friends
Let them know you are here if they need you in the future
Mentee Comments:
The Good…

“I feel my mentor was fantastic. At the crucial time when I needed her, she was reassuring to me about my feelings at the time, and was willing to give up her time if I required it to help me to settle in, even though she has a busy life herself. Couldn't have asked for anything more.”

“He helped me with a lot of things and I would really like to thank him for his invaluable information, advice and help”

“She is amazing and she looked out for me… She was genuinely concerned about me and provided information that I wouldn't otherwise know where to get. She has been really helpful.”
The Bad…
“ When we were meant to meet at the mentors tea party, she cancelled and didn't seem bothered about rearranging. I have only heard from her once since saying that because I hadn't contacted her much she assumed I was ok. Still no proposal to meet me. There is little point in me having a mentor”

“Not much help. I only saw him on the Thursday of the first week and that was it. I think its a waste… I sent my "MENTOR" a text with regards to a barber shop, but he did not reply. What a waste of my time.”
The Ugly…
“I was really feeling alone and isolated. I really needed somebody to talk to in person but my mentor never seemed to have the time for me. I'm afraid she didn't help me in the slightest and I could have really done with some help.”
What our Mentors say…
“It was really rewarding to watch my mentee becoming more confident each week that we met up! To know that they may be nervous coming to a new city and in my mentee's situation a new country and to be there to answer all their questions was very satisfying.”

“I really feel like I helped someone to settle in as a mentor and that gives you a real sense of achievement. It also looks great on my CV and I can apply the skills I've learnt as a mentor to other parts of my life”
Enjoy your experience and…


Mentoring is a one-to-one, non-judgemental relationship in which an individual voluntarily gives time to support and encourage another. This is typically developed at a time of transition in the mentee's life, and lasts for a significant and sustained period of time."
(Active Community Unit, Home Office)
Transition period is different for everyone
People have mixed emotions
Intense highs and lows
Your experience is not necessarily what your mentee will go through
Help to manage expectations
Mentor Talks
Cultural Awareness
Supporting Your Mentee
What happens next?
We now need some willing volunteers for a tiny bit of role play!
Your mentor handbook includes details about all the services we have just discussed here. It is important you read this so you have an understanding of the wide range of support available at the University
Well Connected is a new service which will be launched in September. Well Connected is a new kind of website for University of Sheffield students.
Every mentee is different and how they interact with the scheme is different
Your role as a Sheffield Mentor is to help new students with their transition to the University. Hopefully they will feel confident enough to pass their experience on to others a year later
Emma Jeggo & Kate Hamilton
Sheffield Mentors Co-ordinators
Group Work & What it's really like to be a Sheffield Mentor!
we are now going to go to break out rooms and look at some scenarios in small groups.
Full transcript