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Organizational Culture and the Organizational Environment

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Meghan McAlary

on 27 September 2013

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Transcript of Organizational Culture and the Organizational Environment

Chapter 2: Organizational Culture and the Organizational Environment

Kinds of Cultures Managers can Create
Features of Specific and General Organizational Environment
GAME TIME!
Differing Views of How Much Control Managers Have
Characteristics and Importance of Organizational Culture
Works Cited
Robbins, Stephen P., et al. Management. Toronto: Pearson, 2009. Print.

McDonald's. McDonald's History. Youtube. 2010. Web. 22 Sep. 2013

"Steve Wozniak, Co-founder of Apple, on Innovative Culture." YouTube. HumanResourcesMag, 08 Mar. 2011. Web.

"The Importance of Diversity in the Workplace." YouTube. SeeProgress, 09 Oct. 2012. Web.

Pictures:
Smith, Gerrie. Honour. McDonald's. Thomson. n.d. Web. 22 Sep. 2013.

"Starbucks Coffee Company." Starbucks Coffee Company. N.p., n.d. Web.
Characteristics and Importance of Organizational Culture
Differing Views of How Much Control Managers Have
Features of the Specific and General Organizational Environments
The Omnipotent View
Quality of organization=quality of managers
Coaches and the outcome of the game
The Symbolic View
How Employees Learn Culture
Stories
Rituals
Material Symbol
Language
Ethical Culture
High in risk tolerance
Low to moderate in aggressiveness
Focused on means as well as outcomes
Innovative Culture
Specific Environment
Customers
Suppliers
Competitors
Public Pressure Groups
General Environment
Economic Conditions
Legal-Political Conditions
Socio-Cultural Conditions
Demographic Conditions
Technological Conditions
Based on Jim Harvey's speech structures
Objectives
Kinds of Cultures Managers Can Create
Economy
Customer
Government policies
Competitors' action
Customer-Responsive Culture
Culture that Supports Diversity
Dimensions of Organizational Culture
What is an Organizational Culture?
Perception
Shared
Descriptive

*Both are part of the external environment
Summary
Outgoing and friendly employees
Few rigid rules
Widespread use of empowerment
Good listening skills
Role clarity
Employees attentive to customer needs
Differing Views of How Much Control Managers Have
Characteristics and Importance of Organizational Culture
Types of Cultures Managers can Create
Features of the Specific and General Organizational Environment
Full transcript