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CPI Key Refresher

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by

Adam Bauserman

on 24 September 2014

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Transcript of CPI Key Refresher

Level 1
Level 3
Acting-Out Person - Nonviolent Physical Crisis Intervention
Level 4
Tension Reduction - Therapeutic Rapport
CPI Key Refresher
1/2 Day Training

The CPI Crisis
Development Model

Behavior Levels
CPI Verbal Escalation Continuum
Staff Approach
Anxiety
Defensive
Acting-Out Person
Tension Reduction
Supportive
Directive
Nonviolent Physical Crisis Intervention
Therapeutic Rapport
Integrated Experience
Proxemics: Personal Space - Examples?
Anxiety-Support
Kinesics: Nonverbal Communication - Examples
CPI Supportive Stance:
Small distance with an angle, why?
Paraverbal Communication:
vocal part of speech
1. Questioning
2. Refusal
3. Release
4. Intimidation
5. Tension Reduction
Verbal Escalation Continuum
Questioning
Information Seeking:
Challenging:
Defensive-Directive
Level 2
Interventions
Setting Limits
Empathic Listening
Setting Limits:
Keys
1. Simple and Clear
2. Reasonable
3. Enforceable
Empathic Listening:
An active process to discern what a person is saying
Crisis Development/Behavior Models
Examples:
Staff Attitudes/Approaches
Examples:
Integrated Experience:
the concept that behaviors and attitudes of staff impact behaviors and attitudes of individuals and vice versa
Precipitating Factors:
internal and external causes if an acting-out behavior over which the staff member has little or no control
Rational Detachment:
the ability to stay in control of one's own behavior and not take acting-out behavior personally.
Strike
1. Block (or deflect) the weapon
2. Move the target
Grab
1. Gain a physiological advantage by using:
a. The weak point of the grab
b. Leverage
c. Momentum
2. Gain a psychological advantage
a. Stay calm
b. Have a plan
c. Element of surprise/distraction
Used as a Last Resort...
Behaviors that require NPCI?
Team Intervention:
1. Safety
2. Professionalism
3. Litigation
Before performing techniques:
1. Anyone feeling they can't perform the technique?
a. Inform the instructor
b. Be an active visual/verbal participant
2. Please remove any items that may inhibit you performing the task or could harm you or a colleague.
3. Warm up/Stretch if needed
COPING Model
1. Please fill out Post-Test with:
a. Name
b. Date
c. Title
d. Facility - don't need address
e. Email
2. Take test
3. Please fill out evaluation - back of test
4. Print name on Blue Card
a. Issued: Today's Date
b. Expires: 1 year from today
Instructor: Adam Bauserman
5. Pull out and Keep Blue Card
Philosophy:
Care, Welfare, Safety, and Security
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Last Page
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Thank You
CPI Training Team
Full transcript